Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
While some customers enjoyed the food, many reported issues with food quality, including overcooked items and missing menu items.
Service Speed
Numerous reviews highlighted slow service, with long wait times for orders and poor management of customer flow.
Cleanliness
Several customers noted unsanitary conditions in the dining area and issues with cleanliness, including flies and dirty tables.
Customer Service
Customer service was frequently criticized, with reports of rude staff and lack of attention to customer needs.
Availability Issues
Many customers expressed frustration over the restaurant being out of key menu items, including chicken and biscuits.
JS
Jud Stephens
Oct 19, 2025
2.0
Food was good but the dining room was nasty flies everywhere swarming around your food and the drink machine and the ice maker has not been cleaned either
SS
Sandy
Oct 17, 2025
1.0
Employee refused to smile. Was having a difficult day which affected my overall mood. I
JR
James Reynolds
Oct 9, 2025
3.0
I had a Cajun chicken biscuit with egg and cheese. It tasted horrible. Nothing like other Bojangles restaurants. They didn't have all the lights on. It looked closed, but the sign said 5 am till 10pm. I felt unwelcomed. Also I had borounds they were ok. But just a biscuit and borounds cost over $10. I will not be back.
SL
Sharon Lay
Oct 9, 2025
1.0
I placed order for 2 sausage biscuits at 1027 am,it was 1037 before I received the order. The problem was the cashier. She didn't demonstrate ability needed for high foot traffic and multiple duties-which appeared to be front counter area. People stop here for the food. I've had conversations about the food with others who agree that the food is great!
Poor customer service is ruin the best intentions of any business.
Hope management will make the best change to accommodate the foot traffic. Don't watch your team member drown another offer any help.
JL
Jay de Lovely
Sep 30, 2025
1.0
This isn't the same place we visited 2-3 months ago. Needless to say it will be our last visit. At least the food was hot.
On that note, I got a spicy chicken biscuit when I asked for a classic chicken sandwich. Both meals I swear was from yesterday's batch; the chicken was dry.
The cashier and managers weren't in any hurry to offer any service. Everyone was sitting in the dining area. Although there seemed to be an interview taking place, does it take 4 people? When the cashier finally arrive...well. Then it took nearly 20 minutes for our order to be ready.
Oh! Did I mention the flies??? The sticky floors? The bathroom? The empty tea urn?
This store had enough crew members to keep the place stocked and cleaned, as well as tend to customers properly. Management is not on the ball.
What types of food does Bojangles in Elberton serve?
Bojangles offers boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.
What are the opening hours for Bojangles at 231 Elbert Street?
Bojangles is open daily from 5:00 AM to 10:00 PM, except on Sundays when it opens at 6:00 AM. The dining room closes at 9:00 PM every day.
Can I order Bojangles food online or via an app?
Yes, you can order Bojangles food online through their website or by downloading the Bojangles app available on both iOS and Android.
Does Bojangles in Elberton offer catering services?
Yes, Bojangles offers catering services for various occasions.
What payment options are accepted at Bojangles?
Bojangles accepts cash, Mastercard, travelers checks, and Visa for payments.
Is there seating available at Bojangles and can I dine in?
Yes, Bojangles has seating available and welcomes dine-in customers, including families.
Does Bojangles have a drive-through service?
Yes, Bojangles offers drive-through service for convenient ordering and pickup.
Are there any nearby dining options close to Bojangles in Elberton?
Nearby dining options include La Fogata Elberton (Mexican restaurant), Taqueria Los Primos de Jalisco (taco restaurant), Small Town Grill (burger restaurant), Subway (sandwich shop), and McDonald's (fast food).
What are some essential nearby services near Bojangles in Elberton?
Nearby services include CVS Pharmacy for health and daily needs, UPS Access Point for shipping, Elberton Police Department, and M & M Tire and Auto Care for automotive services.
Are there any interesting nearby places to visit before or after dining at Bojangles?
Yes, you can visit the W.C. Smith House historic landmark or relax at Forest Hills Memorial Park nearby. For shopping and gifts, The Sports Connection is also close by.