McDonald's

3.4
1060 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
400 Oak Street SW, Eastman, GA
31023, United States

Hours

Reviews

3.4
1,042 reviews
5 stars
340
4 stars
213
3 stars
203
2 stars
100
1 star
186

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially in the drive-thru, with some waiting over 30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, with customers often receiving the wrong items or missing components.

Food Quality

There were mixed reviews on food quality, with some customers receiving fresh and hot meals while others complained about cold or burnt food.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and lack of attentiveness.

Cleanliness

Several customers noted cleanliness issues, including dirty bathrooms and unsanitary conditions in the dining area.
  • AH
    Amanda Harrison
    Nov 12, 2025
    4.0
    Did not care for the service
  • AG
    Aiden Grey
    Oct 16, 2025
    1.0
    My co worker and I stopped at this mcdonalds location on the way to work waited almost 10 minutes before having to pull up to the window to order because they weren't taking orders in the lane we were in (i dont know why). She took our order at the window we had two separate orders and we got the same meal. We finally get to the 2nd window and one meal was missing a fry we explained to them we needed our fry and they went back and forth with us for a while before the manager came to the window and printed off a receipt saying she couldnt give us the fry because thats not how it was rung up. The line behind us was pile up around the building all because they made an error and I couldnt get the full meal I asked for. It was their error I should have gotten the fry. Idc how small of the issue it is but to refuse to give me what I ordered because of an error yall made was crazy. Being in a mcdonalds line for over 15 minutes is insane.
  • BH
    beth herrin
    Oct 14, 2025
    5.0
    Drive through fast and accurate. Polite employees.
  • RL
    Robert Lufriu
    Oct 5, 2025
    5.0
    Mobile order hot and correct! Took a little longer than expected, but I will take that all day for my complete and hot order. Thank you! Keep up the good work!
  • AE
    Ayanna Edwards
    Sep 30, 2025
    5.0
    It depends on what time of day you go. Sometimes, you can get the freshest food with the friendliest customer service.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 400 Oak Street SW, Eastman, GA?

McDonald's operates from 5:00 AM to 11:00 PM Monday through Thursday, and Sunday, and extends to midnight on Friday and Saturday.

What are the drive-through hours for McDonald's in Eastman, GA?

The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.