McDonald's

3.4
1064 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
400 Oak Street SW, Eastman, GA
31023, United States

Hours

Reviews

3.4
1,046 reviews
5 stars
343
4 stars
213
3 stars
203
2 stars
100
1 star
187

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, long wait times, and incorrect orders, particularly in the drive-thru.

Food Quality

There were numerous complaints about food quality, including cold or burnt items and incorrect orders.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty bathrooms and unsanitary conditions.

Customer Service

Customer service was frequently criticized, with reports of rude staff and poor communication.

Mixed Experiences

Some customers had positive experiences with fast service and fresh food, indicating inconsistency in performance.
  • BR
    Brenton Richards
    Dec 19, 2025
    5.0
    Great happy meal🩷 I loved the lady in the window she was cool and they made me my mother and my brothers my happy meals really quick and they were perfect I love this McDonald’s you should definitely go some time! Merry Christmas! 🎁 Also looks very clean and the other people that gave this McDonald’s a bad rating,are obviously just haters and have never been loved by McDonald’s.
  • BW
    Bobby White
    Dec 2, 2025
    5.0
    Always on time and consistency
  • AH
    Amanda Harrison
    Nov 12, 2025
    4.0
    Did not care for the service
  • AG
    Aiden Grey
    Oct 16, 2025
    1.0
    My co worker and I stopped at this mcdonalds location on the way to work waited almost 10 minutes before having to pull up to the window to order because they weren't taking orders in the lane we were in (i dont know why). She took our order at the window we had two separate orders and we got the same meal. We finally get to the 2nd window and one meal was missing a fry we explained to them we needed our fry and they went back and forth with us for a while before the manager came to the window and printed off a receipt saying she couldnt give us the fry because thats not how it was rung up. The line behind us was pile up around the building all because they made an error and I couldnt get the full meal I asked for. It was their error I should have gotten the fry. Idc how small of the issue it is but to refuse to give me what I ordered because of an error yall made was crazy. Being in a mcdonalds line for over 15 minutes is insane.
  • BH
    beth herrin
    Oct 14, 2025
    5.0
    Drive through fast and accurate. Polite employees.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 400 Oak Street SW, Eastman, GA?

McDonald's operates from 5:00 AM to 11:00 PM Monday through Thursday, and Sunday, and extends to midnight on Friday and Saturday.

What are the drive-through hours for McDonald's in Eastman, GA?

The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.