Dairy Queen Grill & Chill

3.6
787 reviews
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Business Details

1519 Norman Berry Rd, East Point, GA
30344-6939, United States
(404) 767-6801
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
1519 Norman Berry Rd, East Point, GA
30344-6939, United States

Hours

Reviews

3.6
787 reviews
5 stars
311
4 stars
166
3 stars
110
2 stars
56
1 star
144

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including stale items, poorly prepared meals, and incorrect orders.

Customer Service

Many reviews highlighted poor customer service, with staff being described as rude, unprofessional, and unhelpful.

Cleanliness

Several customers noted unsanitary conditions, including reports of hair in food and unclean facilities.

Service Speed

Long wait times in the drive-thru and slow service were common complaints among customers.

Location Issues

Customers expressed frustration over the locked dining area and inconsistent operating hours.
  • TT
    Teresa
    Nov 7, 2025
    1.0
    ZERO STARS!!! I walked into this restaurant about 630. The older lady was standing at the counter. Didn’t say a word to me. I didn’t know what I wanted at the moment. but that shouldn’t stopped customer service. Nobody in that store say one word to me so I proceeded to walk out. I didn’t order even though I was hungry! I’d rather spend my money somewhere else I’m at least appreciated to be there with customer service. I wouldn’t even gave them this one star if it was an option. IT WASNT EVEN NO ONE INSIDE! Nor busy!
  • AP
    Ashley Patton
    Oct 6, 2025
    1.0
    Disappointed to say the least. We ordered a cupfection, chili dog & misty freeze. Everything tasted old and stale. The freeze tasted like water with barely any syrup. The bread on the chili dog was so old. We’re definitely not coming back to this location. You’d be better off spending your $ elsewhere
  • DM
    Danyel Mitchell
    Sep 25, 2025
    5.0
    My husband has been coming here since he was a teenager. Now he brings me and our children. We come, you're often enough to say that the ice cream is still delicious. The food is good as well. No complaints. Prices can be a little spicy but these days where aren't they. It has been the same owners forever, and they're always so nice. 😊
  • JW
    Joseph Weiland
    Sep 10, 2025
    1.0
    The operator of this unit had crappy refrigeration, everything is melted. The ice milk tastes icy, not creamy. Buster bars are literally melted. No brand equity inspections, obviously. Sad, what would Warren say?
  • MD
    Mario Delgado
    Sep 7, 2025
    1.0
    Came to this location about 3 yrs ago was understandable lobby was close I just left rn cause lobby is close there was about 6 if not more employees inside all with long faces to whoever read this if you pay for half service you reinforce their entitlement to give you half service and you as a customer deserve more for your earn money.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill at 1519 Norman Berry Rd offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, fries, Blizzard® Treats, Chicken Strip Basket, and ice cream cakes.

Does this Dairy Queen location have a drive-thru service?

Yes, the Dairy Queen Grill & Chill at 1519 Norman Berry Rd offers drive-thru service for customer convenience.