Subway

3.4
194 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local East Ellijay Subway® Restaurant at 500 Highland Crossing brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
500 Highland Crossing, East Ellijay, GA
30540, United States

Hours

Reviews

3.4
194 reviews
5 stars
83
4 stars
29
3 stars
15
2 stars
13
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; some employees are praised for their friendliness and efficiency, while others are criticized for rudeness and poor service.

Food Quality

Several customers reported issues with food freshness and incorrect orders, leading to dissatisfaction with their meals.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty seating areas and bathrooms, which negatively impacted customer experiences.

Stock Availability

Customers frequently noted that the store was out of key menu items, leading to frustration and disappointment.

Management Issues

There are complaints about poor management practices, including understaffing and lack of training for employees, affecting overall service quality.
  • ML
    Michelle Lingsch
    2 days ago
    5.0
    Shelby is always so sweet and kind! Fantastic service! ❤️
  • NT
    North Ga K9 German shepherd breeder and training
    2 days ago
    5.0
    Hope and Shelby were amazing
  • BS
    Barry Shook
    Jan 4, 2026
    5.0
    The food is amazing and, the works are great people, they just need more business, and it's also fantastic for family out to eat's.
  • JA
    John Ainsworth
    Jan 2, 2026
    5.0
    The young woman who was working new years day made this visit to subway really great. All smiles and a great attitude. Exactly who I would want greeting or serving my customers.
  • AM
    Alice Montgomery
    Dec 18, 2025
    1.0
    I wish I could rate zero stars, but that wouldn't be low enough. For the past few weeks, all of my interactions with the store have been very poor. On one occasion, I witnessed a child walking in and out of the back of the store and saw him for a brief moment saw him near the back of the sandwich making area (which is a health code violation). Another time I was wanting to order meatballs, but I noticed they were unusually cold when I took a bite of the sandwich, and the soda I ordered tasted off and I looked at it and noticed it had a cloudy look to it. Within a few hours of eating my sandwich, I started feeling sick. It's the absolute WORST subway I have ever been to! So disappointed in my experience, and I will never come back!!

Frequently Asked Questions About Subway

Where is the Subway restaurant in East Ellijay located?

The Subway restaurant is located at 500 Highland Crossing, Suite #101, East Ellijay, GA 30540.

What are the operating hours of the Subway at 500 Highland Crossing?

Subway at 500 Highland Crossing is open every day from 10:00 AM to 9:00 PM.