Jimmy John's

Reviews

• SP

  SD Google Profile

  Apr 16, 2026
  1.0
  App said delivered and never showed. No customer service. They could care less. No compassion.and asked if I wanted to void the order. Yes. Whos going to eat my order??? Look at all my reviews - opinion doesn't go lightly. Deleting app. DO NOT ORDER FROM HERE!!
• DS

  Dion Simmons

  Apr 12, 2026
  1.0
  Ordered new gyro sandwich (3rd one this week from other locations) and meat was not all the way done, called through out the day to fix the issue and no one ever answers the phone. This isn’t the first time I had a bad experience here but the other location was out of gyro meat and decided to give them another chance… NEVER AGAIN!
• PP

  Peatra

  Mar 26, 2026
  1.0
  The absolute worst customer service ever, from the store level on up! I placed a curbside pickup order up, wasted my entire break waiting for my food, went inside to inquire and was told that it was ready and had been sitting because they didn’t realize it was curbside. Mind you, the app never updated that the order was ready. What is the point in having a tracker in the app?! Sandwiches were soggy. Was told by the manager when I picked up that they would remake if they were soggy but as previously stated, my break was over and I was already late getting back to work. Tried calling SEVERAL times, no answer. Chatted with corporate only for them to tell me there was nothing they could do because it was a franchised location. 0/10 would NOT recommend this location!
• AH

  Asad Hayat

  Jan 11, 2026
  5.0
  Staff here has been solid. Usually subs are made well.
• JS

  Jason Sansbury

  Dec 31, 2025
  4.0
  Ordered pick-up for sandwiches. In the order, asked for names on the sandwiches and for them to be cut in place. Neither of those requests were honored. Overall, sandwiches were okay but an astronomical amount of lettuce on each sandwich, which really took away from the experience.