Service Quality
Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.
Order Accuracy
Many reviews highlighted issues with incorrect sandwich orders and missing ingredients, leading to customer frustration.
Staff Performance
While some customers praised individual staff members for their friendliness, overall staffing issues and lack of training were noted as significant problems.
Delivery Issues
Numerous complaints were made about slow delivery times, with many customers experiencing delays of over an hour.
Management Concerns
Several reviews pointed to poor management practices, including unprofessional behavior and inadequate handling of customer complaints.