Chipotle Mexican Grill

2.9
198 reviews
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About

Mexican Restaurant
Chipotle Dunwoody Village is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
1614 Mount Vernon Rd, Dunwoody, GA
30338, United States

Hours

Reviews

2.9
198 reviews
5 stars
62
4 stars
27
3 stars
12
2 stars
22
1 star
75

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Portion Sizes

Many customers complained about small portion sizes, feeling that they were not receiving adequate food for the price paid.

Food Quality

The quality of food was inconsistent, with some customers reporting fresh and delicious meals while others experienced cold or poorly prepared food.

Cleanliness

Several reviews mentioned issues with cleanliness, including unsanitary conditions in the restaurant and restrooms.

Management Issues

Customers expressed dissatisfaction with management, citing rude behavior and a lack of accountability for staff actions.
  • DK
    D’Jillisser K
    Nov 10, 2025
    3.0
    My food was prepared fresh and packed with a generous portio. My chicken burrito was flavorful and satisfying. The chips were crisp and fresh, which was a nice bonus! I also enjoyed a blackberry Izze, and it was the perfect refreshing touch to complete my meal. The indoor seating area is on the smaller side, but they offer a pleasant outdoor patio, where I chose to enjoy my lunch. This location also has a drive-thru option, which is great for convenience. One small recommendation to elevate the overall experience would be to enhance the in-house tidiness, particularly around the dining room tables. Overall, a solid spot for a fresh, quick, and enjoyable meal.
  • YC
    Yesenia Carranza
    Nov 10, 2025
    1.0
    This place gave me food poisoning. An hour after eating my bowl I felt so nauseous for hours and was sitting on the floor next to the toilet. As well as the service was not the best. They talk as fast as the people from mc Donald’s asking if you use the mobile app or not…will not be coming back :/.
  • NZ
    Nicolas Zane
    Oct 29, 2025
    4.0
    Go in person. Ive had great friendly expierences in person. I rarely order online simply because they are more likely to skimp on portions. The reviews are correct - they skimp heavily.
  • BF
    Brandi Freeman
    Oct 10, 2025
    1.0
    Not good staff was not that polite. This is what customer services made of. The burrito I ordered was fresh steak. I paid for more feeling than what it was worth. I'm\n Tired of Chipotle you might as well go to authentic Spanish restaurant for that whole experience.
  • BF
    Bradley Fields
    Oct 3, 2025
    1.0
    Worst chipotle ever. All the workers get mad when I ask for more toppings like it’s not their job. It’s not like this location is ever packed so it shouldn’t matter if I ask for more. Also, every time I’ve ordered online they put 1/4th of the food that’s acceptable. Absolutely ridiculous. The managers there suck too every single one of them. Hopefully this place goes under soon.

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Dunwoody Village serve?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads, specializing in Mexican fast-casual cuisine.

Where is Chipotle Mexican Grill located in Dunwoody?

It is located at 1614 Mount Vernon Rd, Dunwoody, GA 30338, USA, in the Dekalb sublocality.