Chipotle Mexican Grill

2.8
148 reviews
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About

Mexican Restaurant
Chipotle Roswell Road North is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
8753 Roswell Rd, Dunwoody, GA
30350, United States

Hours

Reviews

2.8
148 reviews
5 stars
51
4 stars
13
3 stars
5
2 stars
18
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Food Quality

Many customers reported issues with food quality, including stale chips, bland flavors, and improperly prepared items.

Portion Sizes

Several reviews mentioned inconsistent portion sizes, with some customers feeling shortchanged on their orders.

Cleanliness

Multiple customers expressed concerns about the cleanliness of the restaurant, including dirty counters and unsanitary conditions.

Mixed Experiences

While many reviews were negative, a few customers reported positive experiences with friendly staff and good food.
  • PO
    Phillip Ortega
    6 days ago
    5.0
    I came last night with my family to enjoy an amazing meal. It was fantastic the staff were friendly and kind. The girl and the gentleman up front got me and family in and out. Got us quick no wait definitely will be back loved the atmosphere and the music just added to the experience we had good job chipotle.
  • MW
    Max Woodburn
    Jan 5, 2026
    1.0
    I stopped by Chase Bank on the way to this chipotle. Grabbed $100 for a week’s worth of meals. Went to this location to get a bowl. Built the bowl and went to checkout. Gave them $20 from the bank. They told me the bill was fake… and that they wouldn’t honor it… I had no credit card on me (rare) and they turned me away. Oblivious customer service with 0 management or situational awareness. I was (literally) there 3-4 times/week spending north of $100/week. I hate writing bad reviews but there’s gotta be some accountability. Sadly, not a chance I return.
  • JJ
    Jhon
    Dec 21, 2025
    1.0
    Skimpy
  • ST
    seth taratoot
    Nov 5, 2025
    2.0
    The food is generally fresh, however the reason for the bad review is the staff, specifically the woman who is behind the serving counter is rude and intentionally gives awful sized portions. Hard to keep coming back to this location... … More
  • TP
    teresa pena
    Oct 18, 2025
    1.0
    Are y’all really okay with serving dog cause cause why is the rice mushy and meat flavorless. Work on the quality of your food or shutdown at this point 🤧🤷

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill offer at the Roswell Road North location?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill on Roswell Road North?

The restaurant is open daily from 10:45 AM to 11:00 PM.