Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Duluth Pleasant Hill Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
3.2
682 reviews
5 stars
286
4 stars
86
3 stars
40
2 stars
40
1 star
230
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised staff like Sean and James for their attentiveness and friendliness, others reported rude behavior and unprofessionalism from certain employees.
Order Accuracy
Numerous reviews highlighted issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.
Food Quality
Food quality appears inconsistent; while some customers enjoyed the wings and fries, others reported cold, overcooked, or improperly seasoned food.
Cleanliness
Several reviews mentioned cleanliness issues, including unsanitary conditions in the restaurant and kitchen, which negatively impacted customer experiences.
Wait Times
Customers frequently complained about long wait times for food, both for in-store orders and deliveries, indicating a need for better management of service speed.
- CBCabeza Blanca1 day ago5.0Love this wings, but mostly the people who works in here in Pleasant Hill Duluth 🥰 Fast service, Smiling and very respectful. God Bless you all 🙏♥️
- JJJohnny2 days ago1.0Ordered $90 of food for delivery. They left both sides out of the order. They do not answer the phone to complain. Dont order from here unless you want to lose money for no food.
- KCKristen CaseyJan 1, 20261.0I wish I would have looked at the reviews before I stopped here with my daughters. When placing my order the cashier didn't even look up or make eye contact. I was unsure that she even heard anything I was saying. Obviously, she seems to be having a bad day and a rough start to the new year. I will never come to this location again.
- SHSapphire HaughtonJan 1, 20261.0I understand it was New Year’s Eve so. It was busy. There were about 3 kids working. When I walked in the cashier was counting money. She didn’t acknowledge me. I’ve worked as a cashier before so I allowed her to finish. Once finished she still didn’t acknowledge me. She walked to the back. I had to yell my name and order so she could hear. (Or so I thought). I thought she went back to get it bc it said it was done on the board. She started making about 5 other orders. None were mine. No one in the kitchen had gloves on. She just counted money and was touching food. When she finally got to my order , I asked her to put gloves on to get my celery. She rolled her eyes and went and got a glove. The music was blasting. No one could heard themselves speak. I’m so disappointed. Some training opportunities for sure. I don’t even think a manager was on duty. There couldn’t have been with how unsanitary and unprofessional the employees were. Very disappointed .
- ABAngie BrownDec 23, 20251.0I decided to give this location another chance but regret doing so. I ordered delivery of an 8 piece wing combo, garlic parmasan. I got my order and there were only 7 wings. The 7 wings had parmasan cheese and butter, that's it. No garlic flavoring or anything. That butter and cheese was gross. Also, the drink did not have a cover on it to protect my contents. Never again. No delivery, no pick up.
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings does Wingstop Duluth Pleasant Hill Rd offer?
Wingstop Duluth Pleasant Hill Rd offers classic wings, boneless wings, and tenders with over 11 iconic flavors including Lemon Pepper and Original Hot.
What are the operating hours for Wingstop Duluth Pleasant Hill Rd?
Wingstop Duluth Pleasant Hill Rd is open daily from 10:30 AM to 1:00 AM.
Does Wingstop Duluth Pleasant Hill Rd offer delivery and takeout services?
Yes, they offer in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Is there a drive-through available at Wingstop Duluth Pleasant Hill Rd?
No, drive-through service is not available at this location.
What payment methods are accepted at Wingstop Duluth Pleasant Hill Rd?
They accept American Express, Discover, MasterCard, and Visa.
Where is Wingstop Duluth Pleasant Hill Rd located?
The location is at 2570 Pleasant Hill Rd Ste 104, Duluth, GA 30096, United States.
Can I order Wingstop Duluth Pleasant Hill Rd wings online?
Yes, you can order online for carryout and delivery through their website or via the Wingstop app on iOS and Android.
What nearby restaurants can I visit around Wingstop Duluth Pleasant Hill Rd?
Nearby restaurants include Kukga Topokki Duluth, El Dorado, Taqueria El Dorado, Seoul Tofu House, and Pelicana Chicken, ideal for trying diverse cuisines before or after your Wingstop visit.
Are there any nearby hair salons close to Wingstop Duluth Pleasant Hill Rd?
Yes, Scissor Hands, Salon Scissor Hands, and Pika Pika Hair Salon are nearby for any hair care or styling needs around your Wingstop visit.
What convenient stores or banks are near Wingstop Duluth Pleasant Hill Rd?
Nearby places include AT&T Store, Verizon, East West Bank, and RaceTrac gas station, useful for errands before or after dining at Wingstop.