Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Feedback on customer service is mixed; some employees are praised for friendliness while others are criticized for rudeness and unprofessional behavior.
Food Quality
Food quality is inconsistent; some customers report fresh and hot meals, while others complain about cold, stale, or improperly cooked food.
Cleanliness
The restaurant's cleanliness is noted positively by some, but several reviews highlight issues with dirtiness and unpleasant odors.
Speed of Service
Drive-thru service is often described as slow, with some customers experiencing long wait times.
Management
The presence of a new manager has received positive feedback for improving service, but there are also complaints about unprofessional behavior from some staff.
EE
EL Edsel
Nov 8, 2025
5.0
Food was ready to pick up and everyone was friendly and professional
MR
Mild Red
Oct 14, 2025
5.0
I went through the drive thru today on my lunch break. I was extremely happy to hear the new manager’s voice on the speaker. I voiced a minor concern at the speaker. I am happy to say that by the time that I arrived at the window, the manager (Chay) had resolved the issue. His exact words were that he wants to keep his customers happy so that they keep coming back! ( Hallelujah) Finally a manager that gives a damn about his job and is willing and able to provide excellent customer service. A big shout out to Chay for making a difference. I also notice that the food was fresher than normal. Hot fries!!! I have faith that Chay is going to continue to make a positive impact on this Wendy’s location. I feel like his positive attitude will trickle down to all of the employees and will improve morale! Shout out to Chay!
AM
Aros Mahmud
Sep 3, 2025
5.0
Chay the new manager is awesome. They've been serving hot and fresh food all the time since he has been here.
CH
Carlos Hall
Aug 17, 2025
5.0
Fast drive thru service
HN
Hieu Nguyen
Aug 8, 2025
1.0
Order chicken sandwich and got a raw chicken sandwich..hopefully I didn't eat too much of it. Be careful
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Duluth, GA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Duluth, GA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (770) 252-5342.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 1615 Pleasant Hill Wendy’s serve breakfast?
Yes, this Wendy’s location in Duluth, GA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's located at 1615 Pleasant Hill Road, Duluth, GA?
The drive-thru at this Wendy's location is open Monday to Friday from 7:00 AM to 12:00 AM, and on Saturdays and Sundays from 8:00 AM to 12:00 AM.
Does this Wendy's serve breakfast, and what meals are available?
Yes, this location serves breakfast as well as lunch and dinner. You can order breakfast combos, sandwiches, coffee, and sides.
Can I order online or use a mobile app to order from this Wendy's?
Yes, you can place orders online at order.wendys.com or via the Wendy's mobile app available for download.
What payment options does this Wendy's accept?
Payment options include American Express, Cash, Discover, MasterCard, and Visa.
Does this Wendy's offer dine-in and delivery services?
Yes, this location provides dine-in, drive-thru, and delivery services where available.
How can I contact this Wendy's with questions or feedback?
You can contact their Customer Care team via their online Contact page or call the restaurant directly at (770) 252-5342.
Are there any nearby places where I can get laundry services before or after visiting Wendy's?
Yes, Clean Wave Laundry Pleasant Hill, a laundromat and dry cleaning service, is located nearby, convenient for customers to use while grabbing a meal.
Where can I find other dining options in the vicinity of this Wendy's?
Nearby dining options include Pollo Pelon for Latin American and Mexican food, Subway for sandwiches, and Smokey Bones BBQ for barbecue dishes.
Are there any convenient services close to Wendy's for vehicle assistance?
Toyota Key Replacement Duluth GA offers auto restoration services nearby, handy if you need vehicle key replacements while visiting.
Is there any place nearby where I can grab a smoothie or coffee after my meal at Wendy's?
Yes, Smoothie King is a smoothie juice bar nearby, and The Quynh Cafe offers bubble tea and coffee, great spots for a refreshing drink after your meal.