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Feedback indicates a significant inconsistency in customer service, with some employees being friendly and accommodating while others display rudeness and unprofessional behavior.
Food Quality
Customers frequently reported issues with food quality, including cold or improperly cooked items, and missing components in orders.
Cleanliness
The restaurant's cleanliness received mixed reviews; some customers praised the cleanliness while others described it as dirty and poorly maintained.
Speed of Service
The speed of service varied greatly, with some customers experiencing fast service while others reported long wait times, especially in the drive-thru.
JW
Jordan Williams
Feb 4, 2026
1.0
A worker in the drive through threaten to deport me. “I’ll call trump on you” is what he said verbatim. Terrible service and this store needs to be reported immediately.
GT
GORDITOO TV
Jan 6, 2026
2.0
Every thing was good til that little lightskin girl threw me my food and smacked the window on me, if it was someone else they would’ve smacked the green out her eyes. Y’all need to train her again especially on customer service she’s not gonna get anywhere in life with that attitude
EE
EL Edsel
Nov 8, 2025
5.0
Food was ready to pick up and everyone was friendly and professional
MR
Mild Red
Oct 14, 2025
5.0
I went through the drive thru today on my lunch break. I was extremely happy to hear the new manager’s voice on the speaker. I voiced a minor concern at the speaker. I am happy to say that by the time that I arrived at the window, the manager (Chay) had resolved the issue. His exact words were that he wants to keep his customers happy so that they keep coming back! ( Hallelujah) Finally a manager that gives a damn about his job and is willing and able to provide excellent customer service. A big shout out to Chay for making a difference. I also notice that the food was fresher than normal. Hot fries!!! I have faith that Chay is going to continue to make a positive impact on this Wendy’s location. I feel like his positive attitude will trickle down to all of the employees and will improve morale! Shout out to Chay!
AM
Aros Mahmud
Sep 3, 2025
5.0
Chay the new manager is awesome. They've been serving hot and fresh food all the time since he has been here.