Taco Bell

3.3
1528 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 2121 Pleasant Hill Road in Duluth. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2121 Pleasant Hill Road, Duluth, GA
30096, United States

Hours

Reviews

3.3
1,528 reviews
5 stars
568
4 stars
266
3 stars
193
2 stars
102
1 star
399

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with many waiting over 30 minutes for their orders.

Food Quality

While some customers enjoyed the food, there were numerous complaints about incorrect orders and food being served cold or poorly prepared.

Customer Service

Several reviews highlighted rude or unprofessional behavior from staff, although a few positive experiences were noted.

Cleanliness

Multiple customers expressed concerns about the cleanliness of the restaurant, particularly the bathrooms and dining area.

Technology Issues

The use of AI for ordering was criticized for being inefficient and frustrating, with many customers preferring human interaction.
  • MR
    Mark Rodriguez
    Nov 9, 2025
    1.0
    Why are my tacos I just bought dripping wet like they won't even come off the paper
  • TQ
    Tai Quality
    Nov 6, 2025
    4.0
    I had a great experience overall, but there’s one thing that stood out to me. I understand this is a Mexican-based company, but since we’re in the U.S., not having ketchup available for the breakfast menu feels a bit odd. Many people enjoy ketchup with their eggs, and I truly believe the Breakfast Crunch would be next level if I could add some! It would be great if ketchup packets were available as an option. Aside from that, the Breakfast Crunch itself is absolutely amazing!
  • LT
    Lord Rayquaza (Sir Tyler)
    Oct 31, 2025
    2.0
    Most of the employees have somewhat of an attitude. I ordered through the site to pick up in the store, site said it was ready. I get to the restaurant and they say it shows as a drive thru order and kinda give an attitude towards me about it. Acting like I should go back and wait in the drive thru for an order the site said was ready and it was not done at all. I do not recommend this Taco Bell because of their poor customer service.
  • MP
    Michael Pierce
    Oct 31, 2025
    1.0
    Ordered no sour cream then asked for some on the side at the window and the rude and confrontational lady boldly told me I have to pay for it. Drink had no syrup and she tried to argue with me that it was fine. This employee seemed to be in a bad mood / want confrontation.
  • BB
    Brandon
    Oct 20, 2025
    2.0
    Absolutely unacceptable. My friends and I went on a weekday night to get some dinner at a time not even that busy. There were a couple of people in the restaurant itself and around 5 cars in the drive thru at a time. We each ordered 2 tacos and it took 40 minutes to get. We saw 5 workers in the kitchen, most working without ANY sense of hurry at all and VERY RUDE customer service. The girl who is supposed to be working at the front keeps on going to the back, then going to the drive thru and neglecting all the people at the register inside the restaurant. The food itself was mediocre but it is unacceptable for any fast food, especially taco bell, to take that long for that amount of food for the amount of people there were.

Frequently Asked Questions About Taco Bell

What are the operating hours of Taco Bell at 2121 Pleasant Hill Road in Duluth?

Taco Bell is open daily from 7:00 AM to 4:00 AM.

Does this Taco Bell location have a drive-through service?

Yes, there is a drive-through service available daily from 7:00 AM to 4:00 AM.