Panera Bread

3.8
804 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Duluth is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
11715 Medlock Bridge Road, Duluth, GA
30097, United States

Hours

Reviews

3.8
804 reviews
5 stars
366
4 stars
184
3 stars
83
2 stars
62
1 star
109

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences are inconsistent, with some praising friendly staff while others report rudeness and apathy.

Food Consistency

Food quality varies significantly, with complaints about cold items, incorrect orders, and shrinking portion sizes.

Cleanliness Issues

Multiple reviews highlight cleanliness problems, including dirty dining areas and unsanitary food handling practices.

Atmosphere

The restaurant's atmosphere is described as cozy by some, but others find it dark and uninviting.

Management Improvement

Recent management changes have led to some positive improvements, but many customers still express dissatisfaction with overall operations.
  • VL
    Valeria Lopez
    Nov 13, 2025
    1.0
    The worst Panera bread I ever been too . Don’t ever come ever here . It’s definitely a waste of your time and money .
  • NK
    Nithya Krishnakumar
    Nov 13, 2025
    5.0
    I really enjoy visiting this Panera Bread location. The staff and manager are very dedicated and provide excellent service. The cashier is especially kind and hardworking — she always makes the experience pleasant.
  • TJ
    TEA J
    Nov 9, 2025
    1.0
    Sunday night crew not good. Customer service is replaced by apathy and lack of motivation to assist. And the restaurant has an underlying stale cigarette smoke. The dining area IS large though with nice pockets for studying or gatherings.
  • JJ
    Josh
    Oct 26, 2025
    3.0
    Three stars is being generous. $18 for a bowl of soup, half sandwich, and fountain drink. There's reason I only come here once every 3 or 4 months. It's not awful, the food is decent, it's just the extreme apathy of the employees. It is like this at most Panera locations. Corporate obviously doesn't care, and almost guaranteed they won't respond to this. Ok in a pinch, otherwise, keep moving.
  • WW
    William Licata (WhatTheHey)
    Oct 14, 2025
    4.0
    The soup we like here has started to get thinner. We've noticed this at other Paneras. Some paneras it is real thin. Surprising that Corp Panera ships different soups to different restaurants. Guess we need to call and check on which soup they got that day before going there.

Frequently Asked Questions About Panera Bread

Does Panera Bread Duluth accept reservations?

Panera Bread Duluth does not accept reservations.

What are the operating hours for Panera Bread Duluth?

Panera Bread Duluth is open daily from 6:30 AM to 9:00 PM on weekdays and from 7:00 AM to 9:00 PM on weekends.