Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with incorrect orders and missing items.
Customer Service
Feedback indicates a mix of experiences, with some praising friendly staff while others noted rudeness and unprofessional behavior.
Cleanliness
Several reviews highlighted cleanliness in the restaurant, though some mentioned unsanitary conditions.
Food Quality
Customers expressed dissatisfaction with food freshness and quality, with reports of cold or poorly prepared items.
Service Speed
While some customers appreciated quick service, others experienced long wait times and delays.
JJ
Juulzs
Nov 14, 2025
1.0
Go to bathroom at home before your visit to this McDonald's. Manager follows you around and, threatens to call the police if you are in the restaurant for more than 20 minutes. Lowers the temperature very low, feels like you are in a meat locker or funeral home . Manager was at cash served all whites before me. One white person brought to his attention what he was going , he responded, I'll get to her in a minute
JJ
Jt Jt
Nov 9, 2025
1.0
I went through the drive through on 11/09 and ordered 4 mcchickens, I only received two, so I went inside to try and get my missing two sandwiches. I was waiting for about 10 minutes in complete view of all the employees and they just ignored me. One woman called another employee to attend the customers and the other employee refused. On top of that, the fries were soggy and un cooked.
JL
Juliet Lockwood
Oct 31, 2025
1.0
Rewards haven't been working, wouldn't help me in the drive through when they messed and maybe wait inside for 15 minutes just for a buger
NB
Nena B
Oct 28, 2025
1.0
Got my order wrong :( and gave me a drink when I said no drink??
GH
Gregorio Herrera
Oct 25, 2025
1.0
They didn't have the monopoly menu, just certain stuff, but in the app it says they do...