McDonald's

3.5
1009 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2695 Old Peachtree Rd NW, Duluth, GA
30097, United States

Hours

Reviews

3.5
1,009 reviews
5 stars
362
4 stars
219
3 stars
150
2 stars
75
1 star
203

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff and quick service, while others report rude behavior and long wait times.

Food Quality

Food quality is inconsistent, with some customers receiving fresh and well-prepared meals, while others report issues like undercooked items and incorrect orders.

Cleanliness

The cleanliness of the restaurant varies, with some customers noting a clean environment while others mention dirty dining areas and playgrounds.

Management Issues

Several reviews highlight a lack of effective management, leading to poor service and unorganized staff.

Customer Experience

Overall customer experiences are hit or miss, with some expressing satisfaction and loyalty, while others express frustration and disappointment.
  • SL
    Soojung Lee
    Nov 11, 2025
    5.0
    Our children's favorite place, hands down! ​We live near Duluth City Hall and have been residents of this neighborhood for 17 years. This location consistently makes the food the best, and the entire McDonald's crew here is hardworking and incredibly kind. ​They have a warmth that I don't feel at other McDonald's locations. That's why I make sure to come all the way here to eat, even if I'm far away for errands. ​I am particularly touched every time the manager calls out my name correctly when I place an online order—it happened again today! When they call out my name, I truly feel the crew's sincerity toward their customers. Thank you, as always, for your excellent service!
  • DL
    Daniel L
    Nov 8, 2025
    1.0
    After moving and visiting here 3 times I can say fries are always cold and bread is always stale. Going to be going to another McDonald's from now on.
  • RL
    ricky lacy
    Nov 7, 2025
    1.0
    Most expensive McDonald's in the area. Extra value meals returned at $8 for big Mac meals. This store wasted no time raising price to $9.19. that's significantly higher than all other McDonald's in the area.
  • EE
    Eli and Isai Enriquez
    Oct 29, 2025
    4.0
    This Is One of the Nicer McDonald's interiors It's very modern and looks good and better than old interior it had so much neater and even has a family restroom for the kids
  • RS
    Rayan Shayan
    Oct 21, 2025
    1.0
    ⭐ 1 Star Honestly one of the worst McDonald’s experiences — and this is the second time I’ve had to deal with this! I placed my order on the inside screen, waited over 30 minutes, and no one even bothered to check or acknowledge it until I went and asked what was going on. Only then they realized the order was sitting there the whole time. And to top it off, they still gave me the wrong coffee. When I asked, the staff just shrugged and said they were understaffed — like that somehow makes it okay to ignore customers and mess up orders repeatedly. If you can’t manage basic service or communication, maybe close the inside screens until you can. This place seriously needs better management and some accountability.

Frequently Asked Questions About McDonald's

What are McDonald's regular opening hours at 2695 Old Peachtree Rd NW, Duluth?

McDonald's is open daily from 5:00 AM to midnight.

When is the drive-thru available at this McDonald's location?

The drive-thru is open every day from 5:00 AM to midnight.