McDonald's

3.3
1786 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2101 Duluth Hwy, Duluth, GA
30096, United States

Hours

Reviews

3.3
1,786 reviews
5 stars
616
4 stars
350
3 stars
270
2 stars
121
1 star
429

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

While some customers enjoyed the food, many complained about cold meals, incorrect orders, and food safety concerns.

Cleanliness

Several reviews highlighted unsanitary conditions, including a bad smell and dirty dining areas.

Staff Performance

Mixed feedback on staff performance; some employees were praised for their friendliness, while others were criticized for rudeness and lack of attention.

Order Accuracy

Frequent complaints about incorrect orders and missing items, indicating a need for better training and management.
  • JT
    James T
    5 days ago
    1.0
    Imagine going here at midnight and order 10pc McNuggets and getting this. I am pretty sure this violates whatever Franchise rules there are for uniformity and portion quality. They are thin and almost all smaller than the sauce packet. One of them the size of a quarter.
  • RL
    ricky lacy
    Nov 13, 2025
    1.0
    Location has been remodeled into one of the might as well be drive thru only designs. No self service drink machines, no one at counter. I won't be back.
  • JC
    Julie Carswell
    Nov 12, 2025
    1.0
    Placed an order in the drive thru... simple a Coke and one cheeseburger. I was given the Coke and then told to pull forward, they would bring the cheeseburger out. I waited 10 mins and no cheeseburger and the drive thru was empty of cars. I go inside and wait another 5 mins for an employee to come to the front. I tell them the issue and wait again. They had no idea I was told to pull forward and looked confused. I guess the young man in the drive-through window was supposed to give me my food. So they finally bring me a cheeseburger, mumble an I'm sorry and that's it. I get back into my car, the cheeseburger is cold. I pulled back through the drive-through told them I would like a new cheeseburger. Wait another 3 to 5 minutes to receive a lukewarm cheeseburger with no apology.
  • JL
    Juan Lopez
    Oct 19, 2025
    1.0
    Waited for 30 minutes for food and it wasnt even busy at all. Other guest were getting there food but me. they need new management in this place
  • WE
    William Ervin
    Oct 19, 2025
    1.0
    Wish I coals give them a ZERO. Waste of time. Made my order thru the app, get there 5 min later ( 3:35) and they tell me I can’t get my order they’re closed. Yea I was born yesterday. Tell me you’re not good for a company without telling me. STAY AWAY

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2101 Duluth Hwy, Duluth, GA?

McDonald's is open 24 hours a day, 7 days a week.

Does McDonald's at this location offer drive-thru service?

Yes, the drive-thru is open 24/7 for your convenience.