Jimmy John's

3.3
171 reviews

About

Sandwich Restaurant

Location

Jimmy John's
6575 Sugarloaf Pkwy, Duluth, GA
30097, United States

Hours

Reviews

3.3
171 reviews
5 stars
73
4 stars
25
3 stars
10
2 stars
8
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional.

Order Accuracy

Many customers reported issues with incorrect orders and lack of attention to special requests.

Operational Hours

Frequent complaints about inconsistent and early closing hours, leading to customer frustration.

Food Quality

While some customers praised the freshness and taste of the sandwiches, others reported issues with stale bread and spoiled ingredients.

Speed of Service

Mixed feedback on service speed; some praised quick service, while others experienced long wait times for orders.
  • SS
    SuZIE
    Dec 22, 2025
    1.0
    TERRIBLE LOCATION! ALL THE EMPLOYEES ARE RUDE AND KNOW NOTHING ABOUT CUSTOMER SERVICE.
  • RD
    Rohan Deshmukh
    Dec 17, 2025
    1.0
    Don't trust when they say it closes it 9. Here at 8.45 pm and the store staff is calling it closed. Pathetic experience
  • DA
    Doug Anderson
    Dec 10, 2025
    1.0
    6pm on a Wednesday doors locked closed. People constantly walking up. What a joke this owner is. Last time I come here.
  • LC
    Larry Clark
    Dec 5, 2025
    1.0
    First of all if I could do this with no stars I would. Ashley and Sofi should not be allowed to manage any thing. I purchased 3 subs and all were wrong when I got home there were barely any condiments and some were missing. When I called to complain Sofi wanted to argue with me she called her manager.The manager Ashley wanted pictures and still still did not believe me. This took about a hour. DONT EAT HERE!! I WILL DRIVE AN HOUR TO KEEP FROM EATING AT THIS LOCATION!!!!
  • AW
    Alex B. Ward
    Dec 3, 2025
    1.0
    Closed 5 hours before actual closing time.