Five Guys

4.4
1072 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1611 Satellite Blvd in Duluth is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
1611 Satellite Blvd, Duluth, GA
30097, United States

Hours

Reviews

4.4
1,072 reviews
5 stars
697
4 stars
226
3 stars
75
2 stars
29
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are friendly and helpful, while others exhibit poor attitudes and lack of respect.

Food Quality

Food quality is inconsistent; while many enjoy the burgers and fries, there are complaints about overcooked items and excessive grease.

Pricing

Customers frequently mention that prices are too high for the quality and portion sizes offered.

Cleanliness

Some reviews highlight cleanliness issues, particularly in busy locations, affecting the overall dining experience.
  • JM
    John M.
    3 days ago
    3.0
    I mean it's a five guys, and not a very busy one at that.
  • CJ
    Charles Joseph
    5 days ago
    4.0
    Maybe I just don't get it. The burger was "okay"but way overpriced, the fries were good but I didn't need all the extra ones. For all the $ paid for what some consider a major step up from the other burger chains, they ruined our order. I had one person waiting for a burger while everyone else was eating and not real sense of urgency at the grill to make it right. A very unimpressive visit. Over $80 for 4 burgers some fries and maybe 4 drinks. Really a joke and a hard pass going forward. Normally I photograph the food but really nothing special here. The only positive were the new Coke machines with the 100 or so options to drink
  • MN
    mark nunez
    5 days ago
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Elizabeth at Five Guys in Suwanee was fantastic. Super friendly, fast, and clearly on top of her game. The order was spot-on, the food was hot and fresh, and she made the whole experience smooth and welcoming. Customer service like that actually makes a difference—she’s a real asset to this location. I’ll definitely be back.
  • CH
    Carson Hicks
    Dec 27, 2025
    1.0
    I was the only person in line and they told me I’d have to wait 45 minutes just to place an order.
  • NG
    Nichelle’s Gmail
    Dec 21, 2025
    1.0
    The manager at this store during nighttime hours provides exceptionally poor customer service. As a loyal customer for 12 years, I can say that his attitude and the declining quality of food are driving away dedicated patrons and harming your business. It’s important to recognize that this isn’t the first complaint about his dismissive attitude and lack of effort to resolve issues. If you care about retaining your customers, consider addressing this situation. It's crucial that staff reflect the values of your establishment, and unfortunately, he is not setting a positive example. He talks a lot and isn’t very respectful of the customers dining who have no choice but to hear his boisterous spewing . Not a very good example for new staff in today . The cashier is always nice and courteous

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.