Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Many customers praised the friendly and attentive staff, but there were also numerous complaints about rude service and unprofessional behavior from management.
Food Quality
While many reviews highlighted the delicious bagels and breakfast items, there were complaints about incorrect orders and food preparation issues.
Cleanliness
The restaurant was noted for being clean by several customers, but there were also reports of unsanitary conditions in the restrooms and overall cleanliness concerns.
Management Issues
Several reviews pointed out poor management practices, including dismissive attitudes and lack of accountability for staff mistakes.
KJ
kassiem Jones
4 days ago
5.0
Great establishment, awesome service and friendly customer service. This is the place I don't mind spending my money.
DJ
darren jackson
5 days ago
5.0
Alaina is an outstanding manager!!Yesterday morning January 6, a woman came in with a very bad attitude and she handled it like a true professional!!Very calm and very respectfully!!I come in every day and love the happy faces and great attitudes in the morning!!Great job
AC
Aderemi Chidi
Dec 30, 2025
5.0
Nice ambiance, comfortable @right room temperature. Prompt service.
Food was good.
Restroom was clean and tidy.
Love ❤️ it
AJ
Ashída Jones
Dec 18, 2025
1.0
I placed an order through Uber Eats and what I received was unsatisfactory. The bagels delivered were completely dry with barely any cream cheese, leaving me no choice but to throw them away. When you pay for a specific item, you expect to receive what you ordered . . . not something incorrect or poorly prepared.
I even called the store right after submitting my ordert to ensure the order was prepared correctly, and later had to call again when the food arrived. During that call, I was speaking with a "manager" named Kira about my frustrations when a male voice suddenly interrupted WITHOUT introduction or explanation. This was extremely unprofessional as I was clearly speaking with a female and not a male, and my concerns were dismissed and the call abruptly ended.
It is unacceptable for managers to escalate frustration rather than resolve it. Both individuals identified themselves as managers (Lenny and Kira) but neither handled the situation appropriately.
No resolution was offered, and the entire experience was frustrating from start to finish.
AJ
Abby Jackson
Dec 12, 2025
2.0
Food and service were great but I feel sorry for the employees that work here. While I was ordering food, a man was yelling at and reprimanding his staff members. What kind of manager screams at people, especially in front of customers? I have to hand it to the ladies behind the counter, they kept their heads down and worked hard. I would have quit on the spot. No amount of money is worth that kind of abuse. The staff that work here need raises and an apology. Management needs replacing and a possibly an anger management class or two.
Frequently Asked Questions About Einstein Bros. Bagels
What are the regular operating hours of Einstein Bros. Bagels at 3675 Satellite Blvd, Duluth?
Einstein Bros. Bagels is open Monday through Friday from 5:30 AM to 2:00 PM, and on Saturday and Sunday from 6:00 AM to 2:00 PM.
Is Einstein Bros. Bagels closed on Christmas Day?
Yes, Einstein Bros. Bagels is closed on December 25th each year.
Does Einstein Bros. Bagels offer in-store pickup for orders?
Yes, in-store pickup is available at Einstein Bros. Bagels.
Can I order Einstein Bros. Bagels online or via a mobile app?
Yes, you can order online at their location webpage or use the EinsteinBrosBagels app available on iOS and Android.
What types of payment does Einstein Bros. Bagels accept?
Einstein Bros. Bagels accepts American Express, Android Pay, Apple Pay, Cash, Contactless Payments, Discover, Mastercard, Samsung Pay, and Visa.
What are some popular menu items at Einstein Bros. Bagels?
Popular items include fresh-baked bagels, cage-free egg sandwiches, deli lunch sandwiches, cold brew, blended coffee beverages, and baker's dozen bagel boxes.
Does Einstein Bros. Bagels offer catering and dine-in services?
Yes, they provide catering services, WiFi, and dine-in options for customers.
Are there nearby restaurants where I can enjoy diverse cuisines after visiting Einstein Bros. Bagels?
Yes, nearby you can visit Saigon Cafe Duluth for Vietnamese food, Poke Bar for Japanese sushi, and IHOP for breakfast and brunch.
What nearby coffee shops are close to Einstein Bros. Bagels for a continued coffee experience?
Starbucks is located nearby for additional coffee and beverage options after your visit.
Are there convenient transit or retail options near Einstein Bros. Bagels in Duluth?
Nearby are retail stores like Burlington and Toys"R"Us, as well as convenience spots like Chevron Station Duluth which can be helpful for errands before or after your visit.