Dunkin'

3.9
324 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Duluth, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3185 Buford Hwy, Duluth, GA
30096, United States

Hours

Reviews

3.9
324 reviews
5 stars
171
4 stars
62
3 stars
34
2 stars
13
1 star
44

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and fast service, with specific mentions of staff going above and beyond to ensure satisfaction.

Order Accuracy

There were numerous complaints about incorrect orders and inconsistent drink quality, indicating a need for improvement in order accuracy.

Food Freshness

While many enjoyed the food, several reviews highlighted issues with stale or improperly prepared items, suggesting a lack of consistency in food quality.

Atmosphere

The atmosphere received mixed reviews, with some customers enjoying the friendly environment while others noted issues like loud music and cleanliness.

Customer Experience

Overall, customer experiences varied widely, with some expressing loyalty and satisfaction, while others reported negative interactions and service issues.
  • VS
    Vincing Audry Sanchez
    Nov 6, 2025
    2.0
    Service here has been inconsistent and, truthfully, on a decline. When items are forgotten, there’s rarely an apology, even when you have to go back to retrieve them, which is especially frustrating through the drive-thru. Drinks are made differently almost every visit, toppings or add-ons are often missing (even when they’re supposed to come by default), and orders don’t always match what was placed. This especially sucks because I’ve been a regular at this location in the mornings for almost two years, and it had never been an issue before. Unfortunately, the last two months have consistently left me feeling frustrated every time I leave. I’m not one to leave negative reviews because I understand everyone can have off days, especially early in the morning. However, after giving this location SEVERAL chances, it’s disappointing to keep encountering the same issues, (which is worth noting that it’s almost always the same employee working when these issues occur). Be prepared that your order will not be made correctly if you order from here.
  • JK
    Jung Ae Kim
    Oct 27, 2025
    2.0
    가끔 단체 모임을 했었는데 종업원들이 불친절하고 리워즈 포인트로 오더를 넣었는데 들어옴 오더가 없다고 무시함 포인트는 다 빠져 나가고 그러려면 뭐하어 리워즈 시스템이 있는건지 모르겠슴
  • TK
    Tara K
    Oct 21, 2025
    5.0
    Love this Dunkin’! The service is always great and my coffee comes out perfect every time. The crew here actually takes the time to get to know their regulars, which makes mornings a lot better. Zoey especially deserves a shoutout — super friendly, patient, and always makes sure everything’s right before handing it off. You can tell she genuinely cares about her customers
  • AC
    Alex Carter
    Oct 21, 2025
    5.0
    Love this Dunkin’! The service is always great and my coffee comes out perfect every time. The crew here actually takes the time to get to know their regulars, which makes mornings a lot better. Markel especially deserves a shoutout — super respectful, hardworking, and always makes sure orders come out right. You can tell he really keeps things running smooth!
  • ED
    Endo D
    Oct 16, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ I had a great experience at this Dunkin’! The staff was friendly, fast, and really went above and beyond with their customer service. My order was perfect, and they greeted everyone with a smile. You can tell they care about their customers and take pride in what they do. Definitely one of the best Dunkin’ locations I’ve visited — highly recommend!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Duluth, GA?

Dunkin' in Duluth, GA is open from 5:00 AM to 9:00 PM Monday through Thursday, Saturday, and Sunday, and has extended hours on Friday until 11:59 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services for customer convenience.