Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Duluth, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customer service is inconsistent, with some staff being friendly and attentive while others are reported as rude or inattentive.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, or poorly prepared food and drinks.
Cleanliness and Maintenance
Some reviews noted cleanliness issues and outdated or damaged furniture in the store.
Food Quality
Food quality is hit or miss, with complaints about stale donuts and improperly prepared items, though some customers enjoyed their meals.
Speed of Service
Service speed varies, with some customers praising quick service while others reported long wait times.
VV
V2
Jan 23, 2026
5.0
Great team! Amazing service!
VS
Vincing Audry Sanchez
Nov 6, 2025
2.0
Service here has been inconsistent and, truthfully, on a decline. When items are forgotten, there’s rarely an apology, even when you have to go back to retrieve them, which is especially frustrating through the drive-thru. Drinks are made differently almost every visit, toppings or add-ons are often missing (even when they’re supposed to come by default), and orders don’t always match what was placed. This especially sucks because I’ve been a regular at this location in the mornings for almost two years, and it had never been an issue before. Unfortunately, the last two months have consistently left me feeling frustrated every time I leave.
I’m not one to leave negative reviews because I understand everyone can have off days, especially early in the morning. However, after giving this location SEVERAL chances, it’s disappointing to keep encountering the same issues, (which is worth noting that it’s almost always the same employee working when these issues occur).
Be prepared that your order will not be made correctly if you order from here.
KF
Kerbriya Freeman
Oct 29, 2025
5.0
Very fast service & food was fresh! Drink is always good
DB
Dexter Burn
Oct 28, 2025
5.0
Great coffee and staff are very pleasant
JK
Jung Ae Kim
Oct 27, 2025
2.0
가끔 단체 모임을 했었는데 종업원들이 불친절하고 리워즈 포인트로 오더를 넣었는데 들어옴 오더가 없다고 무시함
포인트는 다 빠져 나가고
그러려면 뭐하어 리워즈 시스템이 있는건지 모르겠슴