Business Details
About
Mexican Restaurant
Chipotle Gwinnett is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
4.1
2,291 reviews
5 stars
1,265
4 stars
493
3 stars
196
2 stars
106
1 star
231
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Many customers expressed dissatisfaction with the portion sizes, noting they were often skimpy or inconsistent.
Customer Service
Numerous reviews highlighted poor customer service experiences, including rude staff and unprofessional behavior.
Food Quality
While some customers enjoyed the food, there were multiple complaints about food quality, including cold meals and issues with freshness.
Cleanliness
The cleanliness of the restaurant received mixed reviews, with some praising it while others noted dirty tables and unsanitary conditions.
- MRmartin rosendary3 days ago2.0Never have vinaigrette
- LMlaura martinezDec 26, 20255.0Super yummy bowls!!
- BCBonnita CalhounDec 5, 20253.0Small portion & dirty tables, I feel it was do to there only being 2 people working.
- PPPBR “PaoPao”Dec 4, 20251.0Extremely disappointing experience with this location. I usually come here, and so do many of the staff at my job for lunch. Our company had a lunch meeting yesterday and decided to order from this Chipotle. When our department manager picked up the food—an order totaling over $130—one coworker’s drink was missing and two of the bowls looked terrible. Mine looked as if it had already been half eaten. What a shame. We work at a firm, and this location had been in my top three choices for potential catering for a future event. Not anymore. Our manager went to Chipotle today to address the issues with yesterday’s luncheon order. We couldn’t return the food at the time due to the meeting, and honestly, when placing an order over $100 you’d expect it to be double-checked. After speaking with two employees, both claiming to be managers, one of them said they “watched the film” and saw a drink being put in the bag. Huh? Why would our company lie about something like that? Completely unprofessional for a business whose motto is “Food with Integrity.” Yeah, right. After all of that—and after making our manager wait 47 minutes—they offered a single food voucher. I guess that’s “as real as it gets.”
- VMV MurielDec 1, 20251.0Hire staff, its 1 person working hard on this burrito line.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Gwinnett offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the operating hours of Chipotle Mexican Grill at 2040 Pleasant Hill Rd, Duluth?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, Chipotle Gwinnett provides both in-store pickup and delivery options.
How can I order food online from Chipotle Gwinnett?
You can order online through Chipotle's official app or website, including a direct link at https://order.chipotle.com/.
Does Chipotle Gwinnett have a rewards program?
Yes, customers can sign up for Chipotle Rewards to earn exclusive offers and free food.
What forms of payment are accepted at Chipotle Mexican Grill in Gwinnett?
Chipotle accepts credit cards and gift cards for convenient payment options.
Is Chipotle Gwinnett welcoming to LGBTQ customers?
Yes, the location is inclusive and welcomes LGBTQ customers.
What dining options are near Chipotle Gwinnett for someone wanting a coffee or pastry?
Nearby coffee and pastry options include Dunkin', Cafe Mozart, and Mozart Bakery and Cafe, great for grabbing a coffee before or after your Chipotle meal.
Are there any automotive services near the Chipotle location that customers might find useful?
Yes, Power Auto provides automotive repair and body shop services close to Chipotle, which could be helpful if you need car services while dining nearby.
What other dining choices are available near Chipotle Mexican Grill in Gwinnett?
Nearby restaurants include Jimmy John's for sandwiches, Panda Express for Chinese fast food, Red Lobster for seafood, and Wendy's and McDonald's for burger options.