Chipotle Gwinnett is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers expressed dissatisfaction with the portion sizes, stating they were consistently smaller than expected.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior.
Food Quality
While some customers enjoyed the food, there were multiple complaints about food quality, including stale items and food safety issues.
Cleanliness
The cleanliness of the restaurant received mixed reviews, with some praising it while others noted it needed improvement.
Value for Money
Customers frequently mentioned feeling that the prices did not match the portion sizes or quality of food received.
PO
Patience Opoku
4 days ago
4.0
It’s a great place to have your chipotle menu but the amount of liquid in the bowl of your chipotle bowl is a little too much and it seems that’s their signature. Overall they give you enough food and it’s delicious too
BI
b Ibrahim
Nov 3, 2025
1.0
Not recommended this place they didn’t put the portion what is supposed to be basically have Of the portion
DA
Desiree Adjei
Oct 20, 2025
4.0
The place looks so nice and fancy.
MM
Metro-Moving Marketing
Sep 27, 2025
3.0
The portions here are insanely skimpy… have turned to Moes instead the recent times I’ve craved take-out Mexican bc chipotle just isn’t cutting it anymore… great food and everything but $12 just gets me no food anymore idk if it’s just this location or what….
PP
pluvlnd
Sep 21, 2025
2.0
Staff who was making our food was rude to my younger sister and mother while they ordered, we were charged more than usual. Normally when we go here its only $15 for our order but today we were charged ~$22 with no major difference, mother even described the guy as annoyed wuen she went to order. Chips were stale, and the extra tortillas we ordered were cold.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Gwinnett offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the operating hours of Chipotle Mexican Grill at 2040 Pleasant Hill Rd, Duluth?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, Chipotle Gwinnett provides both in-store pickup and delivery options.
How can I order food online from Chipotle Gwinnett?
You can order online through Chipotle's official app or website, including a direct link at https://order.chipotle.com/.
Does Chipotle Gwinnett have a rewards program?
Yes, customers can sign up for Chipotle Rewards to earn exclusive offers and free food.
What forms of payment are accepted at Chipotle Mexican Grill in Gwinnett?
Chipotle accepts credit cards and gift cards for convenient payment options.
Is Chipotle Gwinnett welcoming to LGBTQ customers?
Yes, the location is inclusive and welcomes LGBTQ customers.
What dining options are near Chipotle Gwinnett for someone wanting a coffee or pastry?
Nearby coffee and pastry options include Dunkin', Cafe Mozart, and Mozart Bakery and Cafe, great for grabbing a coffee before or after your Chipotle meal.
Are there any automotive services near the Chipotle location that customers might find useful?
Yes, Power Auto provides automotive repair and body shop services close to Chipotle, which could be helpful if you need car services while dining nearby.
What other dining choices are available near Chipotle Mexican Grill in Gwinnett?
Nearby restaurants include Jimmy John's for sandwiches, Panda Express for Chinese fast food, Red Lobster for seafood, and Wendy's and McDonald's for burger options.