Chipotle Mexican Grill

3.5
878 reviews
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About

Mexican Restaurant
Chipotle Duluth Sugarloaf Parkway is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2190 Peachtree Industrial Blvd, Duluth, GA
30097, United States

Hours

Reviews

3.5
878 reviews
5 stars
369
4 stars
169
3 stars
74
2 stars
53
1 star
213

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unhelpful.

Food Consistency

Customers reported inconsistent food quality, including issues with portion sizes and ingredient availability.

Cleanliness

Several reviews mentioned the location's lack of cleanliness, with dirty tables and unkempt food preparation areas.

Management Issues

Feedback indicated poor management practices, including staff training deficiencies and inadequate handling of customer complaints.
  • JO
    Jose Oviedo
    Jan 5, 2026
    1.0
    Es x las personas que no saben cosinar este tipo de restaurante esta mejor taco bell
  • FG
    Foodie Guide
    Dec 28, 2025
    1.0
    Terrible service- food was ok. They refused to give me a sauce, after confirming they had some before I started my order. sitting right there on the counter claiming they are out and that one was reserved for a to go order?? 0 common sense
  • CC
    Cristian Castillo
    Dec 19, 2025
    1.0
    El lugar está muy sucio y nos tocó limpiar una mesa para poder sentanos.
  • DD
    Dido
    Dec 4, 2025
    1.0
    I rate this location for 1 star purely based on logistics after recent opening of a gym nearby. People going to the gym occupied majority of the parking and they are not moving. This results in that it is impossible to pick up your order after work because there is physically no parking at all for the small space. Unless stores here enforces people going to gym not park here, I recommend against going to this location and any other restaurants in this small “sub-plaza”. You will waste an hour to find a space.
  • ZZ
    ZakMan
    Nov 29, 2025
    4.0
    My family loves Chipotle and we eat it quite often. We have ordered from multiple locations in the past and I prefer driving further to this location since I have had multiple bad experiences at the location that is closer to my house. Overall I have had good experiences here but I will say that sometimes they lack consistency with the food prep as there are times when the size and weight of my burrito will vary greatly from order to order despite being ordered the exact same each time. On several occasions I paid for double protein and my burrito was made with a very light portion of protein and certainly not a double portion.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Duluth Sugarloaf Parkway?

Chipotle Duluth Sugarloaf Parkway is open every day from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Duluth?

It is located at 2190 Peachtree Industrial Blvd, Suite 110, Gwinnett, Duluth, GA 30097, USA.