Chipotle Duluth Sugarloaf Parkway is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unhelpful.
Food Consistency
Customers reported inconsistent food quality, including issues with portion sizes and ingredient availability.
Cleanliness
Several reviews mentioned the location's lack of cleanliness, with dirty tables and unkempt food preparation areas.
Management Issues
Feedback indicated poor management practices, including staff training deficiencies and inadequate handling of customer complaints.
JO
Jose Oviedo
Jan 5, 2026
1.0
Es x las personas que no saben cosinar este tipo de restaurante esta mejor taco bell
FG
Foodie Guide
Dec 28, 2025
1.0
Terrible service- food was ok. They refused to give me a sauce, after confirming they had some before I started my order. sitting right there on the counter claiming they are out and that one was reserved for a to go order?? 0 common sense
CC
Cristian Castillo
Dec 19, 2025
1.0
El lugar está muy sucio y nos tocó limpiar una mesa para poder sentanos.
DD
Dido
Dec 4, 2025
1.0
I rate this location for 1 star purely based on logistics after recent opening of a gym nearby. People going to the gym occupied majority of the parking and they are not moving. This results in that it is impossible to pick up your order after work because there is physically no parking at all for the small space. Unless stores here enforces people going to gym not park here, I recommend against going to this location and any other restaurants in this small “sub-plaza”. You will waste an hour to find a space.
ZZ
ZakMan
Nov 29, 2025
4.0
My family loves Chipotle and we eat it quite often. We have ordered from multiple locations in the past and I prefer driving further to this location since I have had multiple bad experiences at the location that is closer to my house. Overall I have had good experiences here but I will say that sometimes they lack consistency with the food prep as there are times when the size and weight of my burrito will vary greatly from order to order despite being ordered the exact same each time. On several occasions I paid for double protein and my burrito was made with a very light portion of protein and certainly not a double portion.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Duluth Sugarloaf Parkway?
Chipotle Duluth Sugarloaf Parkway is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Duluth?
It is located at 2190 Peachtree Industrial Blvd, Suite 110, Gwinnett, Duluth, GA 30097, USA.
Does Chipotle Duluth Sugarloaf Parkway offer pickup and delivery services?
Yes, this location offers both in-store pickup and delivery services.
How can I order Chipotle online from the Duluth Sugarloaf Parkway location?
You can order online via their website at https://order.chipotle.com/ or using the Chipotle mobile app available on the App Store.
Does the Chipotle Duluth Sugarloaf Parkway participate in any rewards program?
Yes, you can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What type of food does Chipotle Duluth Sugarloaf Parkway serve?
They serve customizable Mexican-inspired menu items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What nearby businesses or attractions can I visit before or after dining at Chipotle Duluth Sugarloaf Parkway?
Nearby places include CAVA Mediterranean Restaurant, RaceTrac gas station, Crunch Fitness gym, Menchie's Frozen Yogurt, and Hollywood Feed pet store, offering options for dining, fitness, and shopping.
Are there other dining options near Chipotle Duluth Sugarloaf Parkway?
Yes, nearby restaurants include NYC Pizza Company, Panda Express, 2 NYer's Pizza, Freddy's Frozen Custard & Steakburgers, and Waffle House for a variety of cuisines.
Can I combine a visit to Chipotle with a workout nearby?
Absolutely! Crunch Fitness and Orangetheory Fitness Duluth are close by, making it convenient to work out before or after your meal at Chipotle.
How can I contact the Chipotle Duluth Sugarloaf Parkway location?
You can reach them by phone at +1 770-418-9120 or email at GA.2914.Sugarloaf@chipotle.com.