Many customers praised the attentive and friendly service from various staff members, particularly highlighting servers like Chloe, Jamie, and Misty.
Food Consistency
While some diners enjoyed the food, there were multiple complaints about inconsistencies in quality, with several dishes reported as dry or lacking flavor.
Atmosphere
The restaurant's ambiance received positive remarks, contributing to a pleasant dining experience for many customers.
Catering Issues
A significant complaint was raised regarding a catering order that was poorly executed, leading to dissatisfaction with the food quality and service.
Takeout Experience
Several reviews noted issues with takeout orders, including incorrect items and food quality concerns.
AW
Alexis Wardlaw
2 days ago
5.0
Food was great as always! And the server was excellent. Will definitely be back. Food came out quickly and was accurate, but the calamari is a lot thinner than it used to be so hopefully that improves.
KB
Kimberly Baytops
Jan 5, 2026
5.0
OMG, I haven’t eaten at Carrabba’s in ages. Stopped in for lunch after doctors visit. I had forgotten the goodness—smh. For starters, that herb/olive oil concoction with the warm bread is absolutely, unequivocally delicious. We ordered the zucchini fritters, Pasta Weesie and Spaghetti w/ meatballs. It was delicious. Service was good.
CW
Chas Welch
Dec 30, 2025
3.0
It's a fine restaurant. A little nicer than Olive Garden. A little more expensive. The service was good.
AJ
A Judith
Dec 28, 2025
2.0
NEVER AGAIN! Our catering order was a DISASTER! We ordered the Chicken Parmesan Perfect Bundle, which included sauteed broccoli, Caesar salad and cannelloni. We also ordered two chafing dishes to keep the food warm, but they were out of them. Without the chafing dishes, our food became cold quickly. The chicken was also burned. We couldn't cut it with a sharp knife because it was so dried out. We threw out half of it. The broccoli was cold, and we did not receive our bread with the meal. The Caesar salad was fine, but the cannelloni was broken in pieces. The restaurant gave us a gift card for our inconvenience, but we really needed the food for our holiday party. They were so disorganized! Such a shame!
RD
Rising Dawn
Dec 28, 2025
3.0
Service: 5 stars
Ambiance: 5 stars
Cleanliness: 5 stars
Bread and oil/herb: 5 stars
Sangria: 5 stars
Italian salad: 5 stars. Fresh, just enough of everything! I enjoyed it.
Main course:1 star
I had the chicken pollo rosa. I did not care for it. It was salty and there was no prosciutto in it. I pointed this out, and they offered to remake it, but I don't send food back. When I opened the chicken to show them it had zero prosciutto in it, what I was shown that purportedly represented prosciutto was very, very, very, very tiny. It was not there in my opinion. What I saw was chicken and..........it should not be hard to spot prosciutto if it is there. In my opinion, it was not.
Additionally, the broccoli was so obviously overcooked it was difficult for me to imagine they have any degree of quality control to check plates before they are sent out. Additionally it was over seasoned with a lot of different stuff like garlic onion etc. I prefer it plain with just salt and butter. I also don't like it boiled to the point of oblivion.
While the place is clean, atmosphere is nice, and service was good, people don't come to restaurants for those things. They come for the food. I spent close to 50.00 bucks and did not enjoy the meal, at all. I do wonder if they have a chef cooking fresh back there? I wonder if this food is sent to them frozen, and they reheat at the point of service? I don't know. But the food was not good and I can't see myself coming back.
I wish them the best, the main course, the most expensive part of the night, brought things down for me. Suggest quality control for your plates. Broccoli is easy, and this, at least should be done right.