Service Quality
Customers frequently reported rude and unprofessional behavior from staff, particularly during evening shifts.
Food Quality
Many reviews mentioned issues with food quality, including cold items and incorrect orders.
Wait Times
Long wait times in both drive-thru and dine-in were commonly noted, with some customers waiting over 20 minutes.
Cleanliness
Several customers expressed concerns about the cleanliness of the restaurant, including dirty tables and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for excellent service and noted that food could be good when prepared correctly.