Service Issues
Many customers reported slow service, long wait times, and poor customer service experiences.
Food Quality
Feedback on food quality was mixed, with some enjoying the burgers and drinks, while others complained about cold or poorly prepared items.
Staff Friendliness
While some staff members were praised for their friendliness and helpfulness, others were described as rude or unprofessional.
Operational Problems
Customers frequently noted issues with the drive-thru and ordering systems, including stalls not working and being turned away before closing time.
Drink Quality
The drinks, particularly slushies and milkshakes, received positive remarks, although there were complaints about machines being down or drinks being served melted.