Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers frequently reported slow service, particularly in the drive-thru, with long wait times even when the restaurant was not busy.
Food Quality
Many reviews indicated that the food was often cold, overcooked, or not prepared fresh, leading to dissatisfaction with the meals.
Customer Service
While some customers praised friendly staff, numerous reviews highlighted unprofessional behavior and lack of courtesy from employees.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, suggesting a need for better attention to detail.
CC
Cleo C
Dec 27, 2025
5.0
Everyone was very nice, great service.
TW
Tammy Weatherington
Nov 12, 2025
5.0
Good and hot
TJ
Thomas Jackson
Oct 28, 2025
4.0
They are always slow even if you're the only one in the building or drive thru but other than that it's good
LM
Leland McIntosh
Oct 18, 2025
1.0
Food cold fries cold just nasty
Go somewhere else if you want something decent
CC
Cristina
Jul 26, 2025
1.0
WOW! JUST, WOW! Literally just posted a review about the other Arby's in Dublin, GA having horrible service! Now, this 1. 2nd weekend in a row we're told their systems were down & won't be back up for 45 mins. Conveniently 10 mins after they close... BOTH TIMES!!! DO BETTER!!!