Wingstop

2.8
694 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Douglasville Chapel Hill Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
2911 Chapel Hill Rd Suite 235, Douglasville, GA
30135, United States

Hours

Reviews

2.8
694 reviews
5 stars
227
4 stars
69
3 stars
43
2 stars
54
1 star
301

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for food, poor handling of online orders, and unprofessional staff behavior.

Food Quality

While some customers praised the food, many expressed dissatisfaction with incorrect orders, cold wings, and overall food preparation.

Management Concerns

Several reviews highlighted issues with management, including unprofessionalism and failure to address customer complaints effectively.

Positive Experiences

Despite the negative feedback, there were also positive comments about friendly staff and good food, indicating some customers had satisfactory experiences.
  • CC
    Chytown74
    Dec 21, 2025
    5.0
    The new manager Chris from Chicago is awesome !! 👍🏾
  • KO
    Kenny Owens
    Dec 13, 2025
    1.0
    Spent 30 minutes after my order said it was ready waiting with eight other Uber eats drivers
  • MS
    Maximus Sokolowski
    Nov 20, 2025
    1.0
    I love Wingstop, this location sucks, the people suck, the food suck, everyone hella rude and unhelpful they need to do better
  • TJ
    Tabitha Odom Jones
    Nov 7, 2025
    2.0
    Placed an order for delivery and wingstop messed up 2/3 of the order. When confronted with the issue and refund requested the staff insisted we had to deal with the delivery service (who did their job btw ). I again requested a credit or refund and after explaining multiple times I would not contact the delivery service because I just wanted a refund the staff refused then quickly stayed we would.have a instpre.credit.of $25 them hung up on me. Clearly poor quality employees at this location who dont listen nor comprehend basic concepts or English. Very disappointing and I deserve my money back since I didnt get what I ordered ...
  • JF
    Jamil Fleming
    Nov 6, 2025
    3.0
    First time at this Wingstop / in general and I'm probably not going back. They were out of ice at the drink fountain, some employees were sitting down instead of trying to help make orders until it got busy. The person taking the register was also a little bit rude and giving people the wrong pickup order. Don't know if everyone one was having a bad day or what. The food was very very good, it's just the service that's holding this location back.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.