When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Douglasville Chapel Hill Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Numerous customers reported long wait times for food, poor handling of online orders, and unprofessional staff behavior.
Food Quality
While some customers praised the food, many expressed dissatisfaction with incorrect orders, cold wings, and overall food preparation.
Management Concerns
Several reviews highlighted issues with management, including unprofessionalism and failure to address customer complaints effectively.
Positive Experiences
Despite the negative feedback, there were also positive comments about friendly staff and good food, indicating some customers had satisfactory experiences.
CC
Chytown74
Dec 21, 2025
5.0
The new manager Chris from Chicago is awesome !! 👍🏾
KO
Kenny Owens
Dec 13, 2025
1.0
Spent 30 minutes after my order said it was ready waiting with eight other Uber eats drivers
MS
Maximus Sokolowski
Nov 20, 2025
1.0
I love Wingstop, this location sucks, the people suck, the food suck, everyone hella rude and unhelpful they need to do better
TJ
Tabitha Odom Jones
Nov 7, 2025
2.0
Placed an order for delivery and wingstop messed up 2/3 of the order. When confronted with the issue and refund requested the staff insisted we had to deal with the delivery service (who did their job btw ). I again requested a credit or refund and after explaining multiple times I would not contact the delivery service because I just wanted a refund the staff refused then quickly stayed we would.have a instpre.credit.of $25 them hung up on me. Clearly poor quality employees at this location who dont listen nor comprehend basic concepts or English. Very disappointing and I deserve my money back since I didnt get what I ordered ...
JF
Jamil Fleming
Nov 6, 2025
3.0
First time at this Wingstop / in general and I'm probably not going back. They were out of ice at the drink fountain, some employees were sitting down instead of trying to help make orders until it got busy.
The person taking the register was also a little bit rude and giving people the wrong pickup order. Don't know if everyone one was having a bad day or what.
The food was very very good, it's just the service that's holding this location back.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours of Wingstop Douglasville Chapel Hill Rd?
Wingstop Douglasville Chapel Hill Rd is open from 10:30 AM to 12:00 AM Monday through Thursday and Sunday, and from 10:30 AM to 1:00 AM on Friday and Saturday.
Does Wingstop Douglasville Chapel Hill Rd offer delivery and takeout services?
Yes, Wingstop offers online ordering for carryout and delivery, including same-day and no-contact delivery options.
Where is Wingstop Douglasville Chapel Hill Rd located?
The restaurant is located at 2911 Chapel Hill Rd Suite 235, Douglasville, GA 30135, USA.
What types of wings and flavors can I order at Wingstop Douglasville Chapel Hill Rd?
You can enjoy classic or boneless wings, as well as tenders, with over 11 iconic flavors including Lemon Pepper and Original Hot.
Does Wingstop Douglasville Chapel Hill Rd have a drive-through service?
No, Wingstop Douglasville Chapel Hill Rd does not offer drive-through service; it is closed every day for drive-through hours.
Which payment methods are accepted at Wingstop Douglasville Chapel Hill Rd?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Can I order Wingstop Douglasville Chapel Hill Rd through a mobile app?
Yes, you can order using the Wingstop app available on the Apple App Store and Google Play Store.
Are there any nearby places to visit around Wingstop Douglasville Chapel Hill Rd?
Nearby, you can visit Cold Stone Creamery for ice cream, Chapel Hill Package for shopping and convenience items, and Top Nails & Spa for beauty treatments.
How can nearby Cold Stone Creamery complement my visit to Wingstop Douglasville Chapel Hill Rd?
After enjoying wings at Wingstop, you can stop by Cold Stone Creamery nearby for ice cream or smoothies to satisfy your sweet tooth.
What shopping options are available near Wingstop Douglasville Chapel Hill Rd?
You can find Chapel Hill Package, a liquor store and convenience shopping spot, close to Wingstop for any additional needs.