Wendy's

3.5
1014 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6959 Douglas Blvd., Douglasville, GA
30135, United States

Hours

Reviews

3.5
1,014 reviews
5 stars
355
4 stars
257
3 stars
147
2 stars
70
1 star
185

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising friendly staff while others reported rudeness and poor communication.

Food Quality

Inconsistent food quality; some customers enjoyed fresh meals while others received cold or incorrect orders.

Cleanliness

Concerns about cleanliness, with reports of unsanitary conditions and unkempt dining areas.

Order Accuracy

Frequent issues with order accuracy, including missing items and incorrect orders reported by multiple customers.

Management Response

Some positive feedback on management improvements, but ongoing issues with staff training and accountability noted.
  • BJ
    Beth Jones
    Jan 2, 2026
    4.0
    Good food employees are a little rude
  • SE
    Shatemia Ellison
    Jan 1, 2026
    4.0
    Get breakfast here avery day. Always fast and friendly.
  • AG
    Angel Green
    Nov 28, 2025
    5.0
    Today I would like to give associate Jhonny 5 stars for his wonderful Customer Service. He was extremely helpful, nice, respectful and kind. I appreciate everything he did to assist me. I would definitely recommend this location.
  • GC
    Glenn Cason
    Nov 10, 2025
    3.0
    Unusually slow, cashier does not know how to make change- manager had to do it. Burger was barely warm, bun was cold. Clean.
  • OK
    Ona Knuckles
    Oct 29, 2025
    5.0
    I appreciate a drive thru who’s open late but will still make fresh food ! I got a biggie bag and was asked to pull over … my food was very fresh and worth the wait . I really appreciate that .

Frequently Asked Questions About Wendy's

Is 6959 Douglas Blvd. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's at 6959 Douglas Blvd.?

The drive-thru is open Monday through Thursday from 6:30 AM to midnight, Friday and Saturday from 6:30 AM to 1:00 AM, and Sunday from 7:00 AM to midnight.