Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,008 reviews
5 stars
355
4 stars
252
3 stars
146
2 stars
70
1 star
185
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some experiencing fresh and hot meals while others received cold or poorly prepared items.
Service Experience
Service quality varied significantly; some customers praised friendly and accommodating staff, while others reported rude and unprofessional behavior.
Cleanliness
Cleanliness was a recurring issue, with several customers noting unsanitary conditions and a lack of attention to cleanliness in the dining area.
Order Accuracy
Many customers experienced issues with order accuracy, including missing items and incorrect orders, leading to frustration.
Management
Management received mixed reviews; some praised improvements under new management, while others criticized poor handling of customer complaints.
- CTCJ Davis TruckingNov 14, 20255.0Sweet, kind and patient team members BUT, they really need training on making the new frosty swirl desserts. It took a long time to get my order and it presented very poorly even when remade. I was disappointed. The team member in the blue shirt was working and doing well. The brunette mgr was a disappointment. She was moving worse than a regular team member. Wait times were disappointing.
- GCGlenn CasonNov 10, 20253.0Unusually slow, cashier does not know how to make change- manager had to do it. Burger was barely warm, bun was cold. Clean.
- OKOna KnucklesOct 29, 20255.0I appreciate a drive thru who’s open late but will still make fresh food ! I got a biggie bag and was asked to pull over … my food was very fresh and worth the wait . I really appreciate that .
- GOGertrude OkemwaOct 4, 20255.0Went into this Wendy’s Friday evening October 3 2025 and couldn’t be happier with the service at this restaurant. The young man taking orders at the front counter was above and beyond a professional. Made sure my order was perfectly right and was completely accommodating , polite, and respectful. The dining room area where we ate looked completely clean and well taken care of and the general service and atmosphere at this restaurant was great. I will definitely be coming back soon. Five out of five stars! 10-3-2025 8:25 pm
- TJTregina JoynerOct 2, 20254.0I had to order through a machine, after several minutes I drove up to the window, explained to the customer service rep that I had to keep going over the order and if he can fix it. He corrected the order with a smile.
Frequently Asked Questions About Wendy's
Is 6959 Douglas Blvd. Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Douglasville, GA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Douglasville, GA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (770) 949-4002.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 6959 Douglas Blvd. Wendy’s serve breakfast?
Yes, this Wendy’s location in Douglasville, GA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 6959 Douglas Blvd.?
The drive-thru is open Monday through Thursday from 6:30 AM to midnight, Friday and Saturday from 6:30 AM to 1:00 AM, and Sunday from 7:00 AM to midnight.
Does this Wendy's location offer breakfast?
Yes, Wendy's at 6959 Douglas Blvd. serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I order Wendy's food for delivery or takeout?
You can order via the Wendy's app, the website at order.wendys.com, or use the provided quick link for mobile ordering.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment methods.
Is there a way to contact this Wendy's location directly?
Yes, you can call the Wendy's at 6959 Douglas Blvd. directly at (770) 949-4002 for questions or feedback.
Does Wendy's offer dine-in and drive-thru service?
Yes, this Wendy's location offers dine-in, drive-thru, delivery where available, and takeout services.
What nearby restaurants can I visit before or after dining at Wendy's?
Nearby restaurants include HoneyBaked Ham Company, Golden Corral Buffet & Grill, Moe's Southwest Grill, Applebee's Grill + Bar, and Bruster's Ice Cream.
Are there automotive services near Wendy's if I need car repairs during my visit?
Yes, nearby automotive services include Douglasville Garage Door, Auto Buffs Express Car Wash, Mister Car Wash, Pep Boys, and Sound Proof Car Stereo.
What banks or financial services are close to this Wendy's location?
Nearby financial services include Truist bank and a Bank of America ATM, convenient for any banking needs during your visit to Wendy's.
Where can I find Wendy's nutritional information and menu pricing?
Nutrition and allergen information are available on Wendy's website, app, and in-restaurant. Pricing can be viewed on order.wendys.com or in the mobile app for this location.