Wendy's

3.5
1442 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6131 Fairburn Road, Douglasville, GA
30134, United States

Hours

Reviews

3.5
1,442 reviews
5 stars
500
4 stars
318
3 stars
234
2 stars
125
1 star
265

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food being cold, overcooked, or not as ordered, leading to dissatisfaction.

Customer Service

Service quality varied significantly; some employees received praise for their friendliness, while others were criticized for rudeness and poor attitudes.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty floors and bathrooms.

Order Accuracy

Numerous customers experienced problems with incorrect orders, missing items, or items not being prepared fresh.
  • MB
    M B
    Jan 4, 2026
    1.0
    This has to be the worst Wendy's in the state of Georgia. From the unprofessional staff to the lack of menu items and over 45 min wait at the drive through. I will be filing a corporate complaint. This franchise is HORRIBLE
  • ED
    Ernie Drew
    Dec 19, 2025
    2.0
    The burgers were avercooked anf chicken wrap only okay. The lobby soda machine was out og coke
  • JC
    Jay Comans
    Dec 17, 2025
    1.0
    Was told to pull over for 2 biggie bags. Watch several cars get food. Had to back up and see what the problem was. They said they were making my food fresh. Meanwhile. Food cold. Fires cold and why is my burger soggy. Definitely can not eat this.
  • TJ
    Thomas Callahan jr
    Dec 15, 2025
    1.0
    This is the most dirty Wendy's I have seen I didn't even order the doors are dirty the Floor is sticky and dirty the tables dirty even the soda machine is dirty. I guess that's what you expect in a rundown town so no stars
  • RS
    Raquel Santos
    Dec 3, 2025
    3.0
    They literally never get my order right or the fries are so old an hard I could probably flatten a tire with it

Frequently Asked Questions About Wendy's

Is Fairburn Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's at 6131 Fairburn Road still open?

Yes, the Wendy's at 6131 Fairburn Road in Douglasville, GA is currently open and serving customers.