Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,433 reviews
5 stars
499
4 stars
318
3 stars
233
2 stars
123
1 star
260
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised friendly staff while others reported rude and dismissive behavior.
Food Quality
Inconsistent food quality; some customers received fresh and hot meals, while others complained about cold or incorrect orders.
Cleanliness
Reports of unsanitary conditions, including dirty floors and restrooms, were common.
Speed of Service
Service speed varied significantly; some customers experienced long wait times while others received their orders quickly.
Management Issues
Several reviews highlighted poor management and staff attitudes, leading to negative customer experiences.
- EFErica Renee F.Nov 11, 20251.0drink or ice machine needs to be clean. taste like mildew, couldn't drink
- AHashley hoodOct 31, 20255.0I’m giving this restaurant five stars solely because of the employee, Barbara, who was working the grill. She went above and beyond to help me and quickly corrected my order with a great attitude. She deserves EMPLOYEE OF THE MONTH. Unfortunately, the woman behind the counter—who seemed to be in some sort of management role, was clearly having a bad day and made sure everyone knew it through her attitude. Barbara, on the other hand, completely changed my experience. Her smile, greeting, and willingness to ask how she could help made all the difference in the kind of review I decided to leave. Please make sure to keep employees like Barbara happy, she’s the reason this review is positive, and honestly, that’s not something I can often say about many Wendy’s locations.
- BHBrittany HarrisOct 20, 20255.0Pulled in at 12:45am expecting annoyed employees since they were closing at 1am, but was met with a welcoming voice while ordeeing and at the window. Great customer service. Made my order fresh, too. A+
- KHKayo HallOct 12, 20251.0Horrible service the manger had and staff had horrible attitudes. I made a mobile order came to pick it up and received an attitude when i asked why do i have to move up when its no one behind me and i ordered in advance. The black woman with Locs proceeded have a attitude for reason i wasn’t rude at all but i asked for a refund because i will never let someone who clearly hates their life and job make for or service me i don’t pay for that type of experience I’ll definitely be calling corporate. The 7pm crew are horrible!
- TWToby WilliamsSep 22, 20252.0Manger was very very rude she had an attitude because my wife request that her food to be fresh because last time she purchased a meal the order was wrong and cold. I don’t recommend eating at this establishment.
Frequently Asked Questions About Wendy's
Is Fairburn Road Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Douglasville, GA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Douglasville, GA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (470) 412-0250.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Fairburn Road Wendy’s serve breakfast?
Yes, this Wendy’s location in Douglasville, GA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 6131 Fairburn Road still open?
Yes, the Wendy's at 6131 Fairburn Road in Douglasville, GA is currently open and serving customers.
What are the Wendy's drive-thru hours?
The drive-thru is open from 7:00 AM to 1:00 AM Monday through Friday, and from 8:00 AM to 1:00 AM on Saturdays and Sundays.
Does this Wendy's location serve breakfast?
Yes, breakfast is served. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's for delivery or takeout at this location?
Yes, Wendy's offers delivery where available and takeout. Orders can be placed through their app or at order.wendys.com.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's at 6131 Fairburn Road for questions or feedback?
You can call (470) 412-0250 to reach this location directly or contact the Customer Care team through their website or by calling 888-624-8140.
Where can I find Wendy's menu and pricing for this location?
Menu and pricing can be viewed at https://order.wendys.com or on their mobile app by selecting this location.
What nearby places can I visit before or after dining at Wendy's on Fairburn Road?
Nearby places include Dollar Tree for shopping, Bank of America ATM for banking needs, and Waffle House for additional dining options.
Are there any automotive services near Wendy's on Fairburn Road?
Yes, Douglasville Mobile Mechanic and Tires Plus offer automotive repair and services nearby.
Is there a park or outdoor recreation area close to Wendy's in Douglasville?
Yes, Sweetwater Creek State Park is nearby, providing outdoor and skate park activities.