Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
3/6/26 Very poor customer service.. The young lady the took my order has attitude..The young man that walked my order to my car I asked him if my receipt was in the bag... He said he didn't know that he didn't take my order with a attitude! I shouldn't have to ask for a receipt.. (Host: Rakiyah)@6:07pm) store#3237)
Just save your $$ folks.. Good Customer service now days is out the 🚪...
ID
It's Devon
5 days ago
1.0
When I arrived at 12:35am, I discovered they closed early and had to cancel my order. This is a common occurrence with this specific location.
KL
kelsey langley
Jan 30, 2026
1.0
Just a heads up because this was honestly disgusting and I don't want anyone else dealing with this.
I went to the Wendy's on Fairburn Rd and was told to pull into a parking space because fresh chicken tenders were coming out. After about 10 minutes, they brought me a kids' meal, but the fries were cold.
I went inside to ask for fresh fries, the young employee took my fries and DUMPED THEM back into the little fry bin with the other frys
That alone was nasty, but what makes it worse is that I had already touched the fries and even taken a bite before they were dumped back in.
Once he realized I saw it happen, he didn't know what to do. I immediately asked for a refund.
To be clear, the manager didn't give me any trouble and refunded me without an issue, but the situation itself was unacceptable. I'm posting this to make others aware and strongly recommend not eating at this location.
Also, my throat is now sore, so if you've eaten here recently and are feeling sick, I'd definitely report it.
Food safety like this is not okay.
AC
Alysha Cummings
Jan 18, 2026
1.0
Was missing half of my order and was told I could not be refunded unless I come to the restaurant even though it was a mobile order. I had to wait when I came, which I didn’t mind, but then I was missing my nuggets and fries. And I am just out the money because I can’t go back and pick it up and I was refused a refund. This is the last time a Wendy’s will ever see me.
MB
M B
Jan 4, 2026
1.0
This has to be the worst Wendy's in the state of Georgia. From the unprofessional staff to the lack of menu items and over 45 min wait at the drive through. I will be filing a corporate complaint. This franchise is HORRIBLE
Yes, the Wendy's at 6131 Fairburn Road in Douglasville, GA is currently open and serving customers.
What are the Wendy's drive-thru hours?
The drive-thru is open from 7:00 AM to 1:00 AM Monday through Friday, and from 8:00 AM to 1:00 AM on Saturdays and Sundays.
Does this Wendy's location serve breakfast?
Yes, breakfast is served. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's for delivery or takeout at this location?
Yes, Wendy's offers delivery where available and takeout. Orders can be placed through their app or at order.wendys.com.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's at 6131 Fairburn Road for questions or feedback?
You can call (470) 412-0250 to reach this location directly or contact the Customer Care team through their website or by calling 888-624-8140.
Where can I find Wendy's menu and pricing for this location?
Menu and pricing can be viewed at https://order.wendys.com or on their mobile app by selecting this location.
What nearby places can I visit before or after dining at Wendy's on Fairburn Road?
Nearby places include Dollar Tree for shopping, Bank of America ATM for banking needs, and Waffle House for additional dining options.
Are there any automotive services near Wendy's on Fairburn Road?
Yes, Douglasville Mobile Mechanic and Tires Plus offer automotive repair and services nearby.
Is there a park or outdoor recreation area close to Wendy's in Douglasville?
Yes, Sweetwater Creek State Park is nearby, providing outdoor and skate park activities.
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