Taco Bell

3.8
1111 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 5753 Fairburn Road in Douglasville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
5753 Fairburn Road, Douglasville, GA
30134, United States

Hours

Reviews

3.8
1,111 reviews
5 stars
527
4 stars
234
3 stars
139
2 stars
54
1 star
157

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some employees received high praise for their friendliness and attentiveness, while others were reported as rude or unprofessional.

Food Quality

Food quality varies significantly; while some customers enjoyed fresh and well-prepared meals, others complained about missing ingredients and poor presentation.

Order Accuracy

There are frequent issues with order accuracy, with several customers reporting incorrect or incomplete orders.

Cleanliness

The cleanliness of the dining area and bathrooms received positive remarks, although some customers noted sticky tables.

Speed of Service

Service speed is inconsistent; some customers experienced quick service, while others reported long wait times, especially in the drive-thru.
  • MB
    Madison Bills
    Dec 17, 2025
    5.0
    The food was wonderful, and Kat provided absolutely phenomenal customer service with a smile. In the past 5 years, I haven't been to a Taco Bell where the employees actually attend to their customers at the counter, and she was on top of it. Every person mattered, and she took very good care of me. She's a gem, and the kind of customer service she gives is rare, these days. Treat her well, and hold onto her if you can. Increase her bonus, or double the amount you were going to raise her on her yearly review. She deserves good things.
  • JN
    joshua “Sunny” nunn
    Nov 30, 2025
    1.0
    This location is awful !!.Had a door dasher order to go pick up waited 10-20 minutes come to find They saying the order has already been picked up which was a lie cause once I gotten my food I called the person asked has there food been delivered already she said no!.The crew is lazy for one .Another thing is there money hungry .
  • LB
    LL B
    Nov 16, 2025
    5.0
    Our food was hot and fresh. Dining room was mostly clean except something sticky was on the table. Bathrooms were clean. A nice employee helped us with ordering. We will come back :) thanks
  • PH
    Patricia A Harrington
    Nov 5, 2025
    5.0
    I ordered my food online and went through drive thru to pickup.
  • LF
    Lucien Fray
    Nov 2, 2025
    1.0
    I went through the drive-thru today and was really disappointed with the service from Katherine E. While taking orders, she was rude and raising her voice at customers. When I asked for napkins at the window, she threw them into my car without saying a word. It felt disrespectful and unprofessional. I hope management addresses this so customers are treated with basic courtesy going forward.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell located at 5753 Fairburn Road in Douglasville?

The drive-through is open from 8:00 AM to 3:00 AM Monday through Thursday and Sunday, and from 8:00 AM to 4:00 AM on Friday and Saturday.

Which payment options are accepted at this Taco Bell?

This Taco Bell accepts American Express, Cash, Discover, Mastercard, and Visa for payments.