Taco Bell

2.9
486 reviews
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Business Details

4848 Ridge Rd., Douglasville, GA
30134, United States
(470) 632-8500
https://locations.tacobell.com/ga/douglasville/4848-ridge-rd-.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 4848 Ridge Rd. in Douglasville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
4848 Ridge Rd., Douglasville, GA
30134, United States

Hours

Reviews

2.9
486 reviews
5 stars
149
4 stars
72
3 stars
41
2 stars
39
1 star
185

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, poor service, and unhelpful staff, with many experiencing delays of over 30 minutes and orders being ignored.

Order Accuracy

A significant number of reviews highlighted frequent mistakes with orders, including missing items and incorrect food preparation.

Food Quality

Several customers expressed dissatisfaction with the quality of food, mentioning stale items, poorly assembled orders, and lack of flavor.

Staff Performance

While some employees received praise for their friendliness and efficiency, many reviews criticized the overall staff performance as unprofessional and disorganized.
  • AJ
    Alfredo Ramos Jr
    Jan 1, 2026
    1.0
    Terrible customer service and the place was dirty
  • TK
    Tyler K
    Dec 22, 2025
    1.0
    The workers are never around, they are never aware when some someone is at the call box will have you waiting in the drive thru call box box for 10mins plus before you are noticed.
  • AE
    Allen Edgar
    Dec 21, 2025
    5.0
    Been a bunch of times. Yesterday they forgot my cheesy gord crunch and I didn’t figure it out until I was 15 minutes back home. I waited till I was over that way the following day and with the receipt they gave me one thru the drive thru without any issues.
  • KP
    Katie Parson
    Dec 6, 2025
    5.0
    Great service
  • CA
    Corey De Agro
    Nov 16, 2025
    1.0
    Quite literally one of the worst Taco Bells I get the luxury to go to on the regular. Was denied entrance despite the Doordash order I had to pick-up was literally stored AT the mobile pick-up section, but the guy that came to the door (despite it being 9:30 and their dine-in section supposed to be open), lets me know they aren't taking DoorDash orders, and yet there it is on my phone, I ask who the order is for and can I just get it to get on with my order, guy goes to "talk to the manager" Ms. Angel, of whom I guess tells him that "No, the dine-in area is open because the kitchen is too dirty, so they'll have to go through drive-thru." which is wrapped around the building, and hasn't moved in the 10 minutes it took for this entire exchange to take place. Every single Taco Bell I've had the luxury of having to pick-up from either doesn't care, half asses the job, and somehow always forgets the sauces even if I ask the 10x Diablos sauce request was fulfilled, and get a "Yep, it's in the bag" But I have never had some high school kid deny turning around and just picking up an already finished order, confirmed to MY CUSTOMER, to not do a simple bro move and help a homie out. Mind you it took 30 minutes for the person I was behind to even get to the window to get their food. Fast food, sometimes.
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Frequently Asked Questions About Taco Bell

What are the drive-thru hours at Taco Bell located at 4848 Ridge Rd., Douglasville?

The drive-thru is open daily from 7:00 AM to 3:00 AM.

What services does Taco Bell at 4848 Ridge Rd. offer for ordering food?

You can order ahead online or via the mobile app for pickup or delivery.