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Subway

3.6
(184 reviews)

Business Details

4811 Ridge Rd, Douglasville, GA
30134, United States
(678) 715-8272
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Douglasville Subway® Restaurant at 4811 Ridge Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
4811 Ridge Rd, Douglasville, GA
30134, United States

Hours

Reviews

3.6
184 reviews
5 stars
82
4 stars
34
3 stars
18
2 stars
16
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their friendliness and helpfulness, others are criticized for being rude and unprofessional.

Food Quality

Several customers reported issues with food quality, including messy sandwiches, lack of fresh ingredients, and incorrect orders.

Cleanliness

Many reviews highlight the cleanliness of the store, with some customers noting a clean environment and fresh food preparation.

Order Accuracy

There are numerous complaints about incorrect orders, especially with online orders, leading to frustration among customers.

Staff Training

Several reviews indicate a need for better staff training, as inconsistent service and lack of attention to customer requests were common themes.
  • WS
    Wendy Sims
    Jan 16, 2026
    1.0
    This was by far the worst customer service I have ever encountered, the young lady behind the counter was more consumed by her conversation with her coworker than making sure I got my sandwich the way I wanted it, she was slapping meat and dragging it across all of the other condiments it came across before reaching the bread and it was tore small left over pieces from the day, there is now way she was able to decipher how much went on my sandwich . She was throwing meat and cheese around I guess hoping it would reach it's destination.... I left the store without my sandwich and will not be back , it is sad the last few times I have been to this location the young men behind the counter were such a joy and actually help me, the customer!!!!
  • SS
    Shauntina Stockard
    Oct 28, 2025
    5.0
    Pleasant
  • CH
    Cindy Heisler
    Oct 28, 2025
    5.0
    Awesome staff
  • KS
    Kayla Swart
    Mar 4, 2025
    5.0
    Me and my boys had great lunch at this subway. The lady was very patient and asked all the right questions. Great customer service which is so important.
  • JT
    Jesus Tejeda
    Oct 7, 2020
    3.0
    Great costumer service too bad subway do not chopped salads anymore!!

Frequently Asked Questions About Subway

What is the address of the Subway restaurant in Douglasville?

The Subway restaurant is located at 4811 Ridge Rd, Suite 119, Douglasville, GA 30134, USA.

What are the opening hours of this Subway restaurant?

The Subway restaurant is open every day from 9:00 AM to 10:00 PM.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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