Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Douglasville Subway® Restaurant at 5823 Fairburn Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, with complaints about rude staff and unprofessional behavior.
Cleanliness
While some customers praised the cleanliness of the location, others reported unsanitary conditions and issues with food safety.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and problems with online ordering.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others reported stale bread and hair in their food.
Employee Attitudes
Several reviews mentioned negative attitudes from employees, particularly from management, impacting the overall dining experience.
JJ
Jamarion Young (Ja)
Dec 24, 2025
4.0
Didn't even get to it yet twin
CM
Cody Moon
Oct 20, 2025
1.0
The absolute worst place to go. The brainless staff member working behind the counter on October 20th at 1pm wouldn’t make my order after I paid and provided a receipt and visual confirmation on my mobile app. Terrible customer service. He then took my number to “call me if my order was available” and then proceeded to call me and argue with me more about not giving me my order. Do not go here. Would receive better service from a gas station kitchen.
JS
Jerry Smallwood
Sep 18, 2022
1.0
hey can't read order and they are very rude
PG
Patrick Goodman
Sep 5, 2017
5.0
I eat here at least twice a week and service is quick and accurate with a friendly staff.
The Subway is located at 5823 Fairburn Rd, Douglasville, GA 30134, USA.
What are the hours of operation for the Subway at 5823 Fairburn Rd?
The Subway is open every day from 8:00 AM to 9:00 PM.
Does this Subway offer delivery and curbside pickup?
Yes, this Subway offers both curbside pickup and delivery services.
Can I dine in at the Subway on Fairburn Rd?
Yes, this Subway serves dine-in customers as well.
Does the Subway at 5823 Fairburn Rd provide catering services?
Yes, catering services are available at this Subway location.
What meals are served at this Subway restaurant?
This Subway serves breakfast, lunch, and dinner.
Where can I view the menu and order online for this Subway?
You can view the menu and order online at https://subway.com/en-us/restaurant/1633-0/menu/.
Are there any pizza restaurants near this Subway?
Yes, nearby pizza restaurants include Little Caesars Pizza, Grand Slam Pizza, and Fedele Amicos Pizzeria, which you can visit before or after enjoying Subway.
What beauty salons are close to the Subway on Fairburn Rd?
Nearby beauty salons include Hair Braid Gisele African, M & R Beauty Studio & Barbershop, Beautylifemb, Louis Barber & Beauty Studio, and Gisele African Hair Braiding, great options if you want to freshen up your look around your visit.
Are there gas stations or convenience stores near this Subway location?
Yes, QuikTrip is a nearby gas station and convenience store, convenient for fueling up or quick shopping during your Subway visit.
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