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Subway

3.2
(168 reviews)

Business Details

(770) 920-2647
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Douglasville Subway® Restaurant at 5823 Fairburn Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5823 Fairburn Rd, Douglasville, GA
30134, United States

Hours

Reviews

3.2
168 reviews
5 stars
56
4 stars
35
3 stars
17
2 stars
5
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with complaints about rude staff and unprofessional behavior.

Cleanliness

While some customers praised the cleanliness of the location, others reported unsanitary conditions and issues with food safety.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and problems with online ordering.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others reported stale bread and hair in their food.

Employee Attitudes

Several reviews mentioned negative attitudes from employees, particularly from management, impacting the overall dining experience.
  • JJ
    Jamarion Young (Ja)
    Dec 24, 2025
    4.0
    Didn't even get to it yet twin
  • CM
    Cody Moon
    Oct 20, 2025
    1.0
    The absolute worst place to go. The brainless staff member working behind the counter on October 20th at 1pm wouldn’t make my order after I paid and provided a receipt and visual confirmation on my mobile app. Terrible customer service. He then took my number to “call me if my order was available” and then proceeded to call me and argue with me more about not giving me my order. Do not go here. Would receive better service from a gas station kitchen.
  • JS
    Jerry Smallwood
    Sep 18, 2022
    1.0
    hey can't read order and they are very rude
  • PG
    Patrick Goodman
    Sep 5, 2017
    5.0
    I eat here at least twice a week and service is quick and accurate with a friendly staff.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway is located at 5823 Fairburn Rd, Douglasville, GA 30134, USA.

What are the hours of operation for the Subway at 5823 Fairburn Rd?

The Subway is open every day from 8:00 AM to 9:00 PM.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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