Subway

4.2
225 reviews
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Business Details

4780 Hwy 5, Douglasville, GA
30135, United States
(770) 942-7905
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Douglasville Subway® Restaurant at 4780 Hwy 5 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
4780 Hwy 5, Douglasville, GA
30135, United States

Hours

Reviews

4.2
225 reviews
5 stars
129
4 stars
57
3 stars
12
2 stars
6
1 star
21

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and poor customer interaction.

Order Accuracy

Multiple reviews highlighted issues with incorrect orders and missing ingredients, leading to customer dissatisfaction.

Food Freshness

Many customers appreciated the freshness of the food, although there were complaints about stale bread and missing items.

Cleanliness

The restaurant was often noted for being clean, but some reviews mentioned areas needing improvement, such as the bathrooms.

Overall Experience

While some customers had positive experiences, others expressed frustration with service and order issues, indicating a need for improvement.
  • SD
    Susan Dew
    Dec 11, 2025
    1.0
    If I could give this subway a zero, I would. I ordered the salad. They were so stingy on their ingredients In my salad I hardly got any chicken. The vegetables that I asked for them to put in the salad instead of cutting it with a knife, he tore the tomatoes and cucumbers with his fingers, then put them in my salad. This subway is one of the worst subways I have ever visited I will never ever go to this subway again.
  • JA
    Judy Allen
    Aug 14, 2025
    4.0
    8/14/25 we stopped in to get sandwiches tonight, we had 3 very nice young men take care of us. Sandwiches were good and order was correct. Cashier was so pleasant. Good job guys.
  • LL
    Lisa Levesque
    May 31, 2025
    4.0
    It's Subway, so not looking for fine dining, but it was good sandwich and place looked clean.
  • MP
    Max Perez
    Nov 19, 2023
    1.0
    Placed a mobile order around 6:30. Picked up my order and brought it home. Both my sandwiches were incorrect. Not just a couple missing ingredients, but they had ranch and honey mustard mixed together. One sandwich was supposed to be a buffalo ranch sandwich and it had pickles and honey mustard. I called the store several times, but none of 3 employees working tonight wanted to pick up the phone I guess. I drove back and the lady working gives me attitude for asking her to remake my order. Subway corporate, please make your rounds over here. This franchise needs some attention. These employees some training on making sandwiches and providing customer service.
  • AB
    anthony bell
    Jan 9, 2019
    5.0
    Super
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Frequently Asked Questions About Subway

Where is the Subway restaurant in Douglasville located?

The Subway restaurant is located at 4780 Hwy 5, Suite B, Douglasville, GA 30135, US.

What are the operating hours of the Subway at 4780 Hwy 5?

The Subway restaurant is open daily from 9:00 AM to 10:00 PM. On holidays, it is closed on November 27 and December 25, and open from 9:00 AM to 2:00 PM on December 24.