Subway

4.2
223 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Douglasville Subway® Restaurant at 4780 Hwy 5 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
4780 Hwy 5, Douglasville, GA
30135, United States

Hours

Reviews

4.2
223 reviews
5 stars
128
4 stars
57
3 stars
12
2 stars
6
1 star
20

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed, with some praising friendly and efficient staff, while others report rude behavior and poor customer service.

Order Accuracy

Many customers expressed dissatisfaction with incorrect orders and missing ingredients, indicating a need for better attention to detail.

Food Freshness

Overall, customers appreciate the freshness of the food, although there are occasional complaints about stale bread and missing items.

Cleanliness

The restaurant is generally noted for being clean, though some reviews mention areas for improvement, particularly in the bathrooms.

Value for Money

While some customers feel the prices are reasonable, others express concerns about the value, especially when orders are incorrect.
  • JA
    Judy Allen
    Aug 14, 2025
    4.0
    8/14/25 we stopped in to get sandwiches tonight, we had 3 very nice young men take care of us. Sandwiches were good and order was correct. Cashier was so pleasant. Good job guys.
  • DM
    Destiney Martinez
    Jun 22, 2025
    1.0
    I went in there to use my 3 foot longs for 17.99 special. When i got there, there was a sign saying “all paper coupons only apply to the following sandwiches.” There were only ten sandwiches on the list. I asked the lady who was taking my order if i was able to order the philly and she told me yes. The this dude who i am assuming is the manger comes up behind me and says “No, you can only get the sandwich from this list.” So i tell him, i want the philly and ive went to previous stores before and they have allowed me to get the philly. And i asked him how much it would be extra for the philly and he tells me that i wont be able to get the promotion if i get the philly. Overall i am very unsatisfied and disappointed in the service and the overall experience. Please do better.
  • KL
    Kara L
    May 31, 2025
    2.0
    Just door dashed a chichen bacon ranch bowl. Zero ranch...it is in the Name!!! Definitely not a place you should door dash.
  • LL
    Lisa Levesque
    May 31, 2025
    4.0
    It's Subway, so not looking for fine dining, but it was good sandwich and place looked clean.

Frequently Asked Questions About Subway

Where is the Subway restaurant in Douglasville located?

The Subway restaurant is located at 4780 Hwy 5, Suite B, Douglasville, GA 30135, US.

What are the operating hours of the Subway at 4780 Hwy 5?

The Subway restaurant is open daily from 9:00 AM to 10:00 PM. On holidays, it is closed on November 27 and December 25, and open from 9:00 AM to 2:00 PM on December 24.