Papa Johns Pizza

3.6
303 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Douglasville, GA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Douglasville pizza for any occasion. Call us for pizza delivery in Douglasville or stop by 3387 HIGHWAY 5 for carryout to order the best pizza in Douglasville, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
3387 HIGHWAY 5, Douglasville, GA
30135, United States

Hours

Reviews

3.6
303 reviews
5 stars
137
4 stars
59
3 stars
23
2 stars
21
1 star
63

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including burnt pizzas, incorrect orders, and poorly made wings.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unhelpful management.

Order Accuracy

A significant number of customers experienced incorrect orders, leading to frustration and dissatisfaction.

Delivery Issues

Customers frequently mentioned delays in delivery and problems with the delivery service, including cold food upon arrival.

Positive Experiences

Despite the negative feedback, some customers praised the fast service and quality of the pizza when orders were correct.
  • RP
    Ron Paxson
    2 days ago
    1.0
    Ummm gross
  • RS
    Raquel Santos
    Oct 29, 2025
    5.0
    Manager was great she took my order it was done with in 10/15 min the only thing that bothered me was the fact that the outside lights were off an it was very dark
  • RW
    Rose Whitehead
    Oct 18, 2025
    1.0
    Tonight 10/18/2025, this Papa Johns gave my whole family food poisoning. My two older sisters, my two younger sisters, and my 11 month old niece. My oldest sister is unable to move, my second oldest is bed ridden, constantly throwing up and refuses to even drink water. My little sister has thrown up multiple times but is able to move and my youngest is bed ridden but has not thrown up. My 11 month old niece has thrown up about 4 times in the past 5 hours. My niece only ate one and a half dipper and my sister who has it the worst had multiple slices of pizza.
  • CL
    Chris Lindsay
    Aug 18, 2025
    1.0
    Ordered a Philly cheesesteak pizza with double meat Got pepperoni, chicken, green peppers, and red sauce
  • EH
    Etta Harr
    Aug 3, 2024
    2.0
    I like Papa John's but this location never seems to get it right. They have a failure to communicate here. I ordered a pizza and wings one morning. When I got it, the wings had very very little sauce. I called the manager who stated that they were told to put less sauce? Anywho, he said he would credit my order. I told him I'd come back that night after work. On my way there after work, I called and talked to a female manager and she said there was no record of a credit. I told her it happened this same day and since it did, could she take care of it. She said NO! She told me the only way to get more food was to bring what I had back. Y'all, I drove home... which is past Papa John's. I got the food and took it back(thank goodness I've learned not to trash things immediately) I told her that I didn't even want a replacement after all that! Just give me my money back. She was mad! Imagine her being mad about my order being wrong and wanting it right 🤔 I called and talked to the morning manager about her. He apologized and said he would replace the wings anyway. Woooo goodness!

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Douglasville, GA?

Delivery is available from 10:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

Can I order carryout from Papa Johns Pizza and what are the takeout hours?

Yes, carryout is available daily from 10:00 AM to 11:45 PM Sunday through Thursday, and until 12:45 AM on Friday and Saturday.