Panera Bread

3.8
1379 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Douglasville is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
2868 Chapel Hill Rd, Douglasville, GA
30135, United States

Hours

Reviews

3.8
1,379 reviews
5 stars
655
4 stars
264
3 stars
141
2 stars
108
1 star
211

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are praised for their friendliness, while others are reported as rude or unhelpful.

Food Quality

Inconsistent food quality; many customers reported missing ingredients, poorly made dishes, and dissatisfaction with portion sizes.

Cleanliness

Multiple complaints about the cleanliness of the restaurant, including dirty bathrooms and unkempt dining areas.

Order Accuracy

Frequent issues with incorrect orders and missing items, leading to customer frustration.

Speed of Service

Long wait times reported for both drive-thru and pickup orders, with many customers expressing dissatisfaction with the speed of service.
  • KM
    KAM M.
    Dec 27, 2025
    4.0
    I just go for soup!!
  • JL
    Jess Lee
    Dec 18, 2025
    5.0
    I’ve been here a couple of times. The workers have to deal with so many rude people. I’ve watched customers scream at them about their order not being right, even when they try to fix it people still scream at them. The food is alright but not for the price. The bathrooms are the only things that have been an issue because of the pipes, i’m assuming. All the workers are friendly. I’ve also watched a lady give an attitude to a young man/and/woman and they kept their attitudes straight. They deserve to be payed more for how people treat them here. I believe the wait in drive thru wouldn’t be that long if more people used pick up.
  • PB
    Pourya Bakhtiyar
    Dec 13, 2025
    3.0
    The garden caprese is made with what looks like the world’s smallest tomatoes, and half moon and quarter moon of mozzarella. I feel depressed just eating this little thing. Bathroom is disturbing too. One ordering tablet is down. Rather spend $15 somewhere that actually fills me up.
  • KL
    Kelly Lee
    Oct 25, 2025
    5.0
    Big. Quick service.
  • JU
    javi u
    Oct 20, 2025
    2.0
    It’s will be a million times better if yall would put pictures of the salads

Frequently Asked Questions About Panera Bread

Does Panera Bread in Douglasville accept reservations?

No, Panera Bread in Douglasville does not accept reservations.

What are the operating hours for Panera Bread Douglasville?

Panera Bread Douglasville is open daily from 6:30 AM to 10:00 PM on weekdays, and from 7:00 AM to 10:00 PM on weekends.