McDonald's

2.9
2487 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6072 Fairburn Rd, Douglasville, GA
30134, United States

Hours

Reviews

2.9
2,487 reviews
5 stars
568
4 stars
403
3 stars
450
2 stars
292
1 star
774

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor service, including long wait times, incorrect orders, and unprofessional staff behavior.

Food Quality

Customers frequently reported receiving cold, undercooked, or incorrect food items, leading to dissatisfaction with the overall dining experience.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and restrooms, contributing to a negative perception of the location.

Management Issues

Many customers expressed concerns about the lack of effective management and training, resulting in disorganized service and unresponsive staff.
  • MR
    Malik Reeves
    5 days ago
    1.0
    I ordered a large meal from this place twice and some how they kept giving me a medium drink. I thought large meal meet a large drink to but I guess not
  • AR
    A'Maury Rakestraw
    Dec 28, 2025
    1.0
    I ordered two sandwiches and only got one. I tried to call the store long before they closed and no one answered.
  • JJ
    Jennifer Johnson
    Dec 13, 2025
    1.0
    By far the WORST McDonald’s I’ve ever been to, if they aren’t forgetting things in your order it’s the disgustingly rude people that work there. Very unprofessional a worker was cursing and all at a customer. Just disgusting. I told my family and friends to never go to that McDonald’s. The management needs to have better training and don’t just hire anyone.
  • CH
    Clay Huey
    Dec 9, 2025
    2.0
    One block away a billboard advertising 2 b/fast sandwiches for $2.99. So I pulled in, walk to the nearest entry door & it was locked, so I walked around the building to another entry. Kiosk ordering was evidently all they want customers to use but not all worked & NO $2.99 deals popped up at all. So I stood in front of the regular ordering registers where 3 different indifferent ladies looked at me but ignored my presence & all walked away, back into the food prep area. Another customer lost.
  • LP
    Lakresia Polite
    Dec 4, 2025
    1.0
    If I could’ve given this location ZERO stars, I definitely would have. I’m already not a McDonald’s eater on a regular but I wanted to try the new grinch meal for the pickle flavored seasoning so I figured we’d have McDonalds for dinner this one time. This location was the ABSOLUTE WORST place I could’ve chosen to order from. All the workers and management seemed to be very young so there was quite a bit of horsing around although the line was wrapped around the building….the person who took my order was very young, non attentive, and slightly rude. On top of, all 3 orders (we ordered 3 different meals) fries were undercooked AND cold - the chicken in the wraps was cold - and so were my nuggets in the grinch meal! We literally spent $30, didn’t eat our food, and had to go somewhere else to order more food! I tried calling the location multiple times only to get an operator message saying their number isn’t in service. It’s the next morning and I’m literally on my way back there with most of our food in hand, to request atleast a partial refund! This is absolutely ridiculous and evidence as to why I don’t eat there….i literally only went this one time in yearrrrsss for the grinch meal which I probably would’ve really enjoyed had I been able to add my seasoning to hot fries or even a nugget!

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 6072 Fairburn Rd, Douglasville, GA?

McDonald's is open daily from 5:00 AM to 11:00 PM, with slightly later openings (6:00 AM) from Wednesday to Saturday.

Does the McDonald's at 6072 Fairburn Rd offer delivery services?

Yes, delivery is available daily from 6:00 AM to 11:00 PM through McDonald's delivery service.