Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
2,075 reviews
5 stars
568
4 stars
348
3 stars
302
2 stars
197
1 star
660
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 20 minutes, both in the drive-thru and inside the restaurant.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and repeated mistakes, leading to customer frustration.
Food Quality
Feedback on food quality was mixed; while some customers received fresh and hot meals, others reported cold, stale, or poorly prepared food.
Staff Attitude
Customer service experiences varied significantly, with some staff being friendly and helpful, while others were described as rude and unprofessional.
Cleanliness
Several reviews pointed out unsanitary conditions, including dirty restrooms and unkempt dining areas, contributing to a negative overall impression.
- EMEverea Malek4 days ago4.0This place is only 24 hours on Friday and Saturday.
- MSMelissa smithNov 14, 20251.0Play area was sticky and disgusting. It was hot in the building and the food was not good. Definitely will avoid this one on my way down next time.
- VVvanessaNov 3, 20255.0it sucks they fired my sister and now everything is cold ew.
- MBMallorie BrenemanOct 11, 20251.0They need to change these hours, they are not open 24 hours. Tried the drive-through at 2am and screens were off and no one was in the building.
- BWB WILLIAMSOct 9, 20251.0Ordered a kids meal today on October 9, 2025 and requested a milk. My daughter told me the milk tasted funny. I looked at the milk only to find it’s expired. You all should really be checking the milks daily.
Frequently Asked Questions About McDonald's
What are the regular business hours of McDonald's in Douglasville, GA?
McDonald's in Douglasville is open from 6:00 AM to 11:00 PM Monday through Wednesday and Sunday. From Thursday to Saturday, it operates 24 hours.
When is the drive-thru at this McDonald's location open?
The drive-thru is open from 6:00 AM to midnight Monday through Wednesday and Sunday. From Thursday to Saturday, the drive-thru operates 24 hours.
What are the delivery hours for McDonald's in Douglasville?
Delivery service is available daily from 6:30 AM to 10:30 AM.
What delivery and pickup options are available at McDonald's Douglasville?
Options include curbside pickup, delivery, same-day delivery, and no-contact delivery for safety and convenience.
How can I place an order for McDonald's in Douglasville?
You can order through the McDonald's App, their official delivery website, or via quick links provided. The McDonald's App is available on both iOS and Android.
What payment methods does McDonald's Douglasville accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does the McDonald's on Hwy 5 offer a drive-thru service?
Yes, this McDonald's location features a drive-thru service.
Are there other dining options near McDonald's in Douglasville?
Yes, nearby dining options include El Tio Mexican Restaurant, Popeyes Louisiana Kitchen, KFC, Starbucks, Touchdown Wings, Five Guys, Shades Of Ice, and Ben & Jerry's ice cream shop.
What nearby places could I visit after dining at McDonald's?
After your meal, you might enjoy relaxing at One by One Foot Massage, shopping at Zales jewelry store, browsing Douglasville Books, or getting a beauty treatment at 99 Elegant Nails or My Milk and Honey Aesthetics LLC.
Is there convenient fuel and vehicle service near McDonald's Hingway 5 location?
Yes, Chevron Station Douglasville, which offers automotive services including a car wash, is nearby for your convenience.