Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
2,300 reviews
5 stars
634
4 stars
426
3 stars
427
2 stars
228
1 star
585
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional behavior from staff, with some employees displaying a lack of basic customer service skills.
Speed of Service
Many reviews highlighted consistently slow service, particularly in the drive-thru, with long wait times reported frequently.
Order Accuracy
Customers frequently experienced issues with incorrect orders, missing items, and food quality, leading to dissatisfaction.
Cleanliness and Environment
Several reviews mentioned the establishment being dirty and unkempt, contributing to a negative dining experience.
Management Issues
There were complaints about poor management and lack of effective problem-solving, with some customers feeling ignored or mocked by staff.
- WCWesley Da CostaNov 15, 20251.0Terrible experience, lanche veio cru. 🤢🤮
- KGkarena gunnNov 13, 20251.0Placed a mobile order. Went in to get it since there were at least 10 cars in the drive thru and one person inside. Took 5 minutes to acknowledge me. Literally waited 17 minutes inside. I waited so long I told the young girl nevermind on the lemon for the tea. Of course I get home and my food is completely wrong. I mean how hard is it to read. Bag sticker says daily double no slivered onions, no diced onions, add ketchup. Is that what I got..nope. And the nickel sized tomatoe was really cute. Then you call up there 9 times and get no answer. And the mobile app is even worse. Contact us is a joke. Won't go through since I didn't get a receipt so no store number and can't locate it. So I'm hungry and out of my money.
- DMDennis McCallNov 3, 20255.0Please pay more attention to the customers condiments
- TJTiJuana JenningsOct 22, 20251.0Young girl taking the drive through order is CONSISTENTLY rude and EXTREMELY unprofessional. I normally ignore the ignorance however today as I was handing her the exact change for my order she dropped the quarter and looked at me with an attitude as if it was my fault. Then after I gave her the difference of what was dropped she had the audacity to laugh.
- JHJoslyn HallOct 16, 20251.0Every single time I come to this McDonald’s they are always so slow I sat in the same spot for 10 mins in the drive through to the point that people jsut started backing out of the drive through. Fast forward I have FINALLY made it to the speaker and the worker is so rude had nothing but attitude. Cuts you off when you’re talking. No care in the world for their customers I’m still sitting in the drive through still haven’t made it up to the window been here since 1230. They definitely need to do something about the staff working right now.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 2726 Chapel Hill Rd, Douglasville?
This McDonald’s location is open 24 hours every day of the week.
What are the delivery hours for this McDonald's location?
Delivery is available daily from 6:15 AM to 10:00 PM on weekdays and Sunday, and until 11:00 PM on Fridays and Saturdays.
Does this McDonald's have a drive-thru service and what are its hours?
Yes, the McDonald’s drive-thru is open 24 hours every day.
What payment options does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa payments.
How can I order McDonald's for delivery or curbside pickup?
You can order through their online delivery link or use McDonald’s mobile app available on Apple App Store and Google Play for pickup and delivery services.
Are there any nearby coffee shops I can visit before or after dining at McDonald's?
Yes, Starbucks is nearby and is a great option for coffee lovers to visit before or after your meal at McDonald's.
What other fast food restaurants are located near this McDonald's?
Nearby fast food options include Panda Express, Subway, and Arby’s, offering a variety of cuisines close to McDonald's.
Are there fitness or wellness centers near McDonald's in Douglasville?
Yes, Orangetheory Fitness and Relax Massage spa are nearby for fitness and wellness activities before or after your visit to McDonald's.
What services does this McDonald's provide for contactless convenience?
They offer curbside pickup, delivery, same day delivery, and no contact delivery for customer safety and convenience.
Where can I find the complete menu for this McDonald's location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.