Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Douglasville, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
588 reviews
5 stars
316
4 stars
97
3 stars
51
2 stars
29
1 star
95
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rude staff and long wait times, with some expressing frustration over unprofessional behavior.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including wrong drinks and food items, leading to customer dissatisfaction.
Food Quality
Feedback indicated inconsistent food quality, with some items being stale or poorly prepared, while others were praised for being fresh and delicious.
Management Response
Some customers noted positive interactions with management who addressed complaints, but many expressed a lack of accountability from higher management regarding ongoing issues.
Atmosphere
While some customers enjoyed the atmosphere and cleanliness of the store, others reported unprofessional behavior from staff that detracted from their experience.
- LLLatriceDec 3, 20251.0They have new management and the customer service is absolutely horrible. I ordered a refresher some bacon and egg bites and literally sat in line for about 20 minutes or more no communication stating hey your order is gonna be coming up shortly. Thank you for your patience, nothing I was better off going to Chick-fil-A.
- DGDavid GriffinNov 20, 20252.06 o’clock at night and out of most every doughnut. The donuts that I got were cold as if they had been refrigerated. I guess it’s coffee that keeps them in business.
- RJRenee JohnsonNov 16, 20255.0My happy place
- QQQueen QuaNov 6, 20251.0Came here to order 3 snakin bacon and received burnt bacon not only that was trying pay and drive thru lady was not paying attention and dropped my phone out window luckily it didn’t crack manger rude will be calling corporate
- JOJessy ONealOct 29, 20255.0Jasmine was the only person I seen for the first 5 minutes I was at the counter and THE PLACE WAS SLAMMED! She did an amazing job an NEVER made me feel like I wasn’t there! The drive thru never stopped! And she still did her best to make sure everything was timely! There was another employee but she only popped out when jasmine stepped away from the drive thru window and was not very nice….
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Douglasville, GA?
Dunkin' is open Monday through Saturday from 5:00 AM to 9:00 PM, and on Sunday from 6:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and curbside pickup?
This Dunkin' offers delivery service and curbside pickup is not available.
Can I order ahead using the Dunkin' app at this location?
Yes, you can order ahead using the Dunkin' mobile app for a fast grab and go experience.
What special seasonal drinks are available at Dunkin' during the holiday season?
During the holiday season, try the new Cookie Butter Cloud Latte, and enjoy the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, as well as the new Berry Sangria Refresher.
What meals can I enjoy at Dunkin' Douglasville?
Dunkin' serves breakfast, lunch, and brunch with a variety of coffee, espresso, breakfast sandwiches, donuts, and tea.
Does Dunkin' Douglasville have a drive-thru service?
Yes, this Dunkin' location features a drive-thru service for convenient ordering.
What payment methods are accepted at this Dunkin'?
Dunkin' accepts debit and credit cards for payment.
Are there any nearby fast food or restaurant options near Dunkin' Douglasville?
Yes, nearby are Burger King, Pizza Hut, Wingstreet, Krystal, and Kennys Home Cooking which offer various dining options to explore before or after your Dunkin' visit.
Where can I refuel my car close to Dunkin' Douglasville?
Nearby gas stations include Shell and RaceTrac, convenient options to fuel your vehicle when visiting Dunkin'.
What financial services are available near Dunkin' in Douglasville?
There's Truist, Suntrust Bank, and Edward Jones - Financial Advisor: Chris Gardner nearby for banking and financial needs.