Dunkin'

3.9
583 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Douglasville, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5620 Fairburn Rd, Douglasville, GA
30134, United States

Hours

Reviews

3.9
583 reviews
5 stars
312
4 stars
97
3 stars
51
2 stars
29
1 star
94

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and incorrect orders, leading to frustration.

Staff Attitude

Many reviews highlighted unprofessional behavior from staff, including sarcasm and lack of basic courtesy.

Order Accuracy

Numerous customers experienced issues with incorrect orders, indicating a lack of attention to detail.

Food Quality

Several reviews mentioned inconsistent food quality, with complaints about stale or poorly prepared items.

Positive Experiences

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
  • DG
    David Griffin
    4 days ago
    2.0
    6 o’clock at night and out of most every doughnut. The donuts that I got were cold as if they had been refrigerated. I guess it’s coffee that keeps them in business.
  • AP
    Amber Perry
    Nov 7, 2025
    5.0
    Everyday thing. Gotta have my coffee.
  • QQ
    Queen Qua
    Nov 6, 2025
    1.0
    Came here to order 3 snakin bacon and received burnt bacon not only that was trying pay and drive thru lady was not paying attention and dropped my phone out window luckily it didn’t crack manger rude will be calling corporate
  • JO
    Jessy ONeal
    Oct 29, 2025
    5.0
    Jasmine was the only person I seen for the first 5 minutes I was at the counter and THE PLACE WAS SLAMMED! She did an amazing job an NEVER made me feel like I wasn’t there! The drive thru never stopped! And she still did her best to make sure everything was timely! There was another employee but she only popped out when jasmine stepped away from the drive thru window and was not very nice….
  • AM
    Amani Mitchell
    Oct 17, 2025
    1.0
    I ordered at the drive through a small cold brew with blueberry & cream. On the screen it said iced coffee I asked the employee on the mic if it was cold brew not iced coffee she says yes so I pulled up to window I asked again is this cold brew then she said oh you wanted cold brew then she turned around to try to fix it I just drove off because it’s important to listen & if you’re working in a coffee shop you should know the difference between cold brew & iced coffee.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Douglasville, GA?

Dunkin' is open Monday through Saturday from 5:00 AM to 9:00 PM, and on Sunday from 6:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

This Dunkin' offers delivery service and curbside pickup is not available.