Dunkin'

3.9
1171 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Douglasville, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9476 Highway 5, Douglasville, GA
30135, United States

Hours

Reviews

3.9
1,171 reviews
5 stars
595
4 stars
251
3 stars
127
2 stars
66
1 star
132

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing dissatisfaction with their interactions.

Order Accuracy

Many customers reported incorrect orders and issues with food preparation, leading to disappointment and frustration.

Wait Times

Customers frequently mentioned long wait times in the drive-thru and for mobile orders, indicating a need for improved efficiency.

Food Quality

Several reviews noted poor food quality, including cold or undercooked items, stale donuts, and overall dissatisfaction with the food served.

Cleanliness

Some customers reported unsanitary conditions, including dirty areas and flies on food, which negatively impacted their experience.
  • AN
    Ajay N
    Dec 30, 2025
    1.0
    Horrible staff and had to wait 30 mins for drive thru with no rush.
  • TM
    Tori Mobley
    Dec 30, 2025
    1.0
    I ordered a medium midnight. They didn’t add my French Vanilla or my sugar. When I went back in to tell them the young lady proceeds to tell me it’s sugar on the side… I walked away.
  • JJ
    Jae
    Dec 22, 2025
    1.0
    Honestly the girl who took my order was rude but they are always rude ! Like what’s wrong damn !
  • JW
    Justin Winn
    Dec 22, 2025
    1.0
    Walked in to make sure I could substitute turkey sausage for the bacon I asked the cashier she said yes and asked another employee who was making the sandwich and she said she would. Once I had waited for about 5 minutes the manager asked me about my order I told her my order and she quickly said we can’t do that. And then offered the meal without the turkey sausage for the same price. I was then Refunded my money and went elsewhere. The manager clothes was food stained and the store wasn’t very clean
  • AA
    asad alsalihi
    Dec 10, 2025
    1.0
    I’m sorry I put in one star because of the service is really really bad. Their coffee is cold. That’s for the hot coffee actually and their drive-through that corner too tight. You always hit your tire on the side of the block.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Douglasville, GA?

Dunkin' in Douglasville, GA is open Monday to Friday from 4:00 AM to 9:00 PM, and Saturday and Sunday from 5:00 AM to 9:00 PM.

Does Dunkin' in Douglasville offer delivery and pickup services?

Yes, Dunkin' offers delivery and curbside pickup services to customers.