Domino's Pizza

3.5
432 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Douglasville? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 2163 Fairburn Road Ste 4-G.

Location

Domino's Pizza
2163 Fairburn Road, Douglasville, GA
30135, United States

Hours

Reviews

3.5
432 reviews
5 stars
204
4 stars
62
3 stars
30
2 stars
21
1 star
115

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff interactions and unprofessional behavior from management.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poorly prepared food.

Food Quality

Feedback indicated inconsistent food quality, with complaints about burnt pizzas, undercooked items, and overall dissatisfaction with taste.

Delivery Issues

Several customers experienced long wait times for delivery, with some orders arriving cold or not at all.

Cleanliness

Reviews mentioned concerns about the cleanliness of the store and unsanitary practices by staff.
  • KM
    Kelton Moore
    1 day ago
    1.0
    ABSOLUTELY HORRIBLE!!! Placed an order on the 15th of this month. Whole order was incorrect, spoke with a gentleman and I was apparently supposed to get a credit underneath my phone number. Call back today to make sure that the credit was underneath my number spoke with the store manager, who said that her name was Natasha. Very combative; very dismissive asking. And asked why would I wait til “today” to call about the order. Thank God I record these type of phone conversations. But once I caught her in several lies. She then started to cry and say that she was having a heart attack. Ask my partner to call 911 to have an ambulance sent to that location. She immediately stopped crying and said that she didn’t need an ambulance!! Absolutely unacceptable and absurd!! Domino’s need to get it together or they’re gonna have a really big lawsuit on their hands because they’re dealing with people‘s food and their money. Worst location since I been in GA. Highly recommend NOT to go to this location.
  • LB
    Letoria B
    Nov 15, 2025
    1.0
    Nasty pizza Burnt pizza (cooked too long) Pizza not soft I asked for square cut, but I received regular cut (triangular) Horrible customer service; they have staff who can’t comprehend or speak proper English They got staff who throw and slam and pizza orders on the counter instead of handing it to the customer
  • KF
    Kameilia ferrell
    Oct 20, 2025
    2.0
    I believe I ordered from here 1 time prior to this most recent time. This most recent time, I ordered delivery. I initially thought I ordered the correct pizza because it showed correct on my end. However, ultimately I ended up ordering the wrong pizza (online) after talking with Nathan (acting manager) at the point. I let him know about the pizza & that it was super cold and indented. (Like the delivery driver had something sitting on top of it). Anyways, I talked with Nathan and he told me to bring the pizza back up & he would talk to me about it. So, I did. I handed the pizza to him when I arrived & began explaining about the pizza. He snatched the pizza out of my hand and interrupted me asking what pizza was I wanting. I explained to him. & he threw the pizza I handed him away and walked away. He was super busy so maybe that’s what it was. So, I get it. It just felt rude.. just wasn’t great. & felt like poor customer service. I’m glad he was willing to make another pizza because I did order the wrong pizza online. The delivery driver was super sweet when she dropped the pizza off initially.
  • MM
    Marley Mavis
    Oct 9, 2025
    2.0
    this Domino's just sucks 🤷🏾 customer service and their pizza baking skill are lacking. It's like they purposely hire people that don't care! I still love Domino's just not this location!
  • TK
    Tony K
    Oct 8, 2025
    1.0
    Wow this place has changed!young girls in there with all this hair and no hair nets on. One of them was on her personal phone with it on speaker and I could hear the whole conversation it was so unprofessional.

Frequently Asked Questions About Domino's Pizza

What types of pizza crust does Domino's Pizza in Douglasville offer?

They offer New York Style, Handmade Pan, and Parmesan Stuffed Crust pizzas.

What are the delivery hours for Domino's Pizza at 2163 Fairburn Road?

Delivery is available from 10:00 AM to midnight on weekdays and Sunday, and until 1:00 AM on Friday and Saturday.