Business Details
About
Mexican Restaurant
Chipotle Douglasville is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
2.8
803 reviews
5 stars
224
4 stars
103
3 stars
77
2 stars
93
1 star
306
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including undercooked rice, stale chips, and unappetizing meat.
Customer Service
Many reviews highlighted poor customer service, including rude staff, long wait times, and unhelpful responses to complaints.
Cleanliness
Numerous customers noted that the restaurant was dirty, with unclean dining areas and food preparation spaces.
Order Accuracy
Several customers experienced incorrect orders and small portion sizes, leading to dissatisfaction with their meals.
Staff Attitude
Feedback indicated that staff often appeared disinterested or unfriendly, contributing to a negative dining experience.
- JTJoel Tijerina4 days ago1.0I usually order a burrito from here and often the portions are usually alright but this time bruh the burrito was smaller then my hand dude
- CCCece6 days ago1.0TERRIBLE!! I have been coming to this location for years and have never had a bad experience like this, but I probably won’t be back. I placed a pick up order for 11:40 and when I got there, the girl at the window (hispanic with dark hair and glasses) said she couldn’t find my order. I kept showing her the pick up confirmation screen on my phone and where it charged my card, and she just kept saying “I don’t know, I can’t find it” with a disgusted look on her face. This went on for about 5 minutes before I decided to drive off. She had the worst attitude of any employee that I have ever interacted with here and she should not be at the window interacting with customers.
- LDlep Growth DevelopmentJan 3, 20261.0Found a piece of fingernail inside steak burrito 🤮🤮🤮
- LLLia LewDec 13, 20251.0With 2 stars it’s honestly just a waste of retail space.
- JPjose pazDec 9, 20252.0Exact reason why i will always pick Moes experience overall was lacking. gave it a chance because its in walking distance. nothing against the workers just the food was meh. the fact that the topping selection is like 5 things, the fact that they charge for chips and the salsa. Moes has a salsa bar you get to chose for free and their topping choices are far superior. I had a free guac for my birthday me not liking guac asked if i could sub it they said no. overall bad experience but thats what i get for going back expecting better.
Frequently Asked Questions About Chipotle Mexican Grill
What kind of food does Chipotle Mexican Grill in Douglasville serve?
Chipotle Douglasville serves customizable Mexican-inspired fast-casual meals such as burritos, bowls, quesadillas, tacos, and salads using responsibly sourced wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill in Douglasville?
Chipotle Douglasville is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Douglasville offer pickup or delivery services?
Chipotle Douglasville offers in-store pickup services for orders.
How can I order online from Chipotle Douglasville?
You can order online through the Chipotle app, via their website at https://order.chipotle.com/, or by using quick links like https://chipotle.app.link/Carne-Apple.
Where is Chipotle Mexican Grill located in Douglasville?
Chipotle Douglasville is located at 9380 The Landing Dr, Douglasville, GA 30135, USA.
What is the philosophy behind Chipotle's food offerings in Douglasville?
Chipotle prioritizes food with integrity by using only 53 real ingredients sourced responsibly from farms that adhere to humane and sustainable practices, serving handcrafted entrées without artificial additives.
Are there any nearby restaurants to Chipotle Douglasville for other dining options?
Yes, nearby dining options include Logan's Roadhouse, an American steakhouse and bar, providing an alternative cuisine near Chipotle Douglasville.
What shopping options are available around Chipotle Douglasville?
Nearby shopping includes the AT&T Store for mobile devices, Kirkland’s for home decor, Plato's Closet for thrift and women's clothing, and GameStop for electronics and video games.
Are there any nearby medical or vision care facilities near Chipotle Douglasville?
Yes, Stanton Optical and My Eyelab provide vision care, while several health services like Physicians' Immediate Med and Peachtree Immediate Care are also close by.
Can customers combine their visit to Chipotle Douglasville with local recreational activities?
Certainly, customers can visit My Time Out Indoor Playground or Aqua-Tots Swim Schools Douglasville nearby for fun activities before or after dining at Chipotle.