Business Details
About
Mexican Restaurant
Chipotle Douglasville is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
2.8
794 reviews
5 stars
222
4 stars
102
3 stars
77
2 stars
92
1 star
301
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, unprofessional staff, and poor customer service experiences.
Food Quality
Many reviews highlighted issues with food quality, including undercooked rice, stale chips, and incorrect orders.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and food preparation areas.
Staff Attitude
Several customers noted that staff members displayed a lack of enthusiasm and were often rude or dismissive.
Inconsistent Availability
Customers expressed frustration over the restaurant frequently being out of key ingredients and items.
- AHAlandra H4 days ago5.0The food quality at this location can be a hit or miss, but at least I know it is a guarantee that when Angel and/or Emily are working I will receive amazing customer service! They are both great!!
- ASAngela SmithNov 12, 20251.0I went for the Veteran's Day meal and the cashier didn't ring me up for the special (buy one get one free): she charged me for both. You can't get through to the store and the online chat agent REFUSED to give me my money back. They gave me food credit, I didn't want more food as the guacamole tasted spoiled and the rice was undercooked. Do yourself a favor: take your money elsewhere.
- ZTZemoria ThomasNov 12, 20253.0The food that I received wasn’t pleasant! The chicken in my burrito bowl tasted burnt and the rice was very hard.
- TCTamico CarterNov 11, 20254.0Food was fresh, however, if you get your queso on the side you will pay double for no absolute reason at all. Although you're paying extra, you still don't get chips with it.
- KCKyra CooperNov 8, 20252.0Out of corn salsa, was not told until i got to that section. Asked worked if possible to give avocado in place, they day “sorry, no”. Noted… i don’t need the burrito bowl then 8’if I can’t get it fixed the way I would like.
Frequently Asked Questions About Chipotle Mexican Grill
What kind of food does Chipotle Mexican Grill in Douglasville serve?
Chipotle Douglasville serves customizable Mexican-inspired fast-casual meals such as burritos, bowls, quesadillas, tacos, and salads using responsibly sourced wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill in Douglasville?
Chipotle Douglasville is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Douglasville offer pickup or delivery services?
Chipotle Douglasville offers in-store pickup services for orders.
How can I order online from Chipotle Douglasville?
You can order online through the Chipotle app, via their website at https://order.chipotle.com/, or by using quick links like https://chipotle.app.link/Carne-Apple.
Where is Chipotle Mexican Grill located in Douglasville?
Chipotle Douglasville is located at 9380 The Landing Dr, Douglasville, GA 30135, USA.
What is the philosophy behind Chipotle's food offerings in Douglasville?
Chipotle prioritizes food with integrity by using only 53 real ingredients sourced responsibly from farms that adhere to humane and sustainable practices, serving handcrafted entrées without artificial additives.
Are there any nearby restaurants to Chipotle Douglasville for other dining options?
Yes, nearby dining options include Logan's Roadhouse, an American steakhouse and bar, providing an alternative cuisine near Chipotle Douglasville.
What shopping options are available around Chipotle Douglasville?
Nearby shopping includes the AT&T Store for mobile devices, Kirkland’s for home decor, Plato's Closet for thrift and women's clothing, and GameStop for electronics and video games.
Are there any nearby medical or vision care facilities near Chipotle Douglasville?
Yes, Stanton Optical and My Eyelab provide vision care, while several health services like Physicians' Immediate Med and Peachtree Immediate Care are also close by.
Can customers combine their visit to Chipotle Douglasville with local recreational activities?
Certainly, customers can visit My Time Out Indoor Playground or Aqua-Tots Swim Schools Douglasville nearby for fun activities before or after dining at Chipotle.