Fast Food RestaurantBurger JointRestaurantAmerican RestaurantChicken RestaurantSandwich RestaurantTake Out RestaurantCheckers Drive-In Restaurants, Inc
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Customers reported inconsistent food quality, with many mentioning cold, soggy, or poorly prepared items, while others praised the freshness of the fries.
Customer Service
There are numerous complaints about rude and unhelpful staff, particularly from management, alongside some positive experiences with friendly employees.
Service Speed
While some customers experienced quick service, others noted long wait times and issues with order accuracy, especially with the automated ordering system.
Cleanliness
Several reviews highlighted unsanitary conditions, including dirty dining areas and concerns about food handling practices.
JT
Jennifer Thompson
4 days ago
2.0
Visited this location today. I was busy on the phone and was the only car in the drive so I asked for a moment while finishing a call the Douglasville tornado siren went off as a test and I couldn’t order. Then a employee rudely said if your not going to order leave the drive through line. Stunned as I’m the only car in the drive through “I said the siren was going I couldn’t order during that.” He chimed back she asked three times prior and you didn’t respond. “I said oh you mean the AI voice”
I’m the only one in the drive through are you serious? I could literally go anywhere. They rudely said then go there. I think the owner should be aware that his crew is running his business in the ground. This isn’t the first time I’ve had issues with employees attitudes here. I won’t be coming back and don’t recommend this location to my worst enemy.
This is the worst checkers I’ve been too.
LJ
lexie jenkins
Dec 22, 2025
1.0
Ordered from here today on ubereats and the funnel cake fries tasted like soap, the burger was super disgusting it tasted like a turkey burger with nothing on it, my fries soggy and popcorn chicken tasted terrible. Usually checkers is really good but this was so awful.
NN
Nick
Dec 4, 2025
2.0
All i asked for was for some extra pickles on the side only because there was no option for extra pickles in the app. I was told simple " we can't do that". Customer service goes a long a way. It's not just the rising cost of fast food that's turning people away but more so the customer service. By the way it was manager that walked over and told the employee to say no. Smh. Not to mention when I got my burger there were no pickles at all on it. So not only did I not get the extra pickles I didn't get any.
JC
J. Carter
Nov 18, 2025
4.0
My food was served quickly without a wait and it was very fresh. I had absolutely zero complaints. The fries were so good I wish I would have gotten a larger size.
SI
Sem PER I
Nov 17, 2025
4.0
Love the fries 🍟 Used the drive-through and was taken care of in a timely and courteous manner.
What are the operating hours of Checkers at 6033 Fairburn Rd in Douglasville, GA?
Checkers is open daily from 10:00 AM to midnight on Sunday through Thursday, and until 1:00 AM on Friday and Saturday.
Does Checkers offer late-night dining options?
Yes, Checkers serves late-night meals and is open until 1:00 AM on Fridays and Saturdays.
Where is Checkers located?
Checkers is located at 6033 Fairburn Rd, Douglasville, GA 30134, USA.
What payment methods does Checkers accept?
Checkers accepts American Express, Cash, Check, MasterCard, and Visa as payment options.
Is there a drive-thru available at Checkers?
Yes, Checkers has a drive-thru service for convenient ordering and pickup.
Can I order Checkers food online or get it delivered?
Yes, you can order online through their delivery site at https://order.checkersandrallys.com/menu/3078-douglasville or via DoorDash.
What kind of attire is appropriate when visiting Checkers?
Checkers has a casual dress code, so casual attire is appropriate.
Are there any mobile phone stores near Checkers?
Yes, nearby mobile phone stores include Aio Wireless, Boost Mobile, Cricket Wireless Authorized Retailer, and MDT repairs - Mobile Device Techs, which can be convenient if you need phone services before or after your meal.
What nearby places can I visit along with Checkers for additional shopping or services?
Nearby places include Big Lots for department store shopping, CVS Pharmacy for pharmaceuticals and cosmetics, and UPS Access Point location for shipping and courier services, making it easy to combine errands with your visit to Checkers.
Are there other dining options close to Checkers?
Yes, near Checkers you can find Rally's fast food restaurant, Caribbean Kitchen Bar and Grill for Caribbean cuisine, and El Don Tequilas for Tex-Mex and Mexican food, offering a variety of choices before or after your visit.