Carrabba's Italian Grill

4.3
2306 reviews

About

Italian RestaurantHome Cooking RestaurantCatererRestaurantTake Out RestaurantWine BarAmerican RestaurantBar & GrillGluten-Free RestaurantBar
Enjoy authentic Italian for dine-in, carryout, delivery or catering.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Carrabba's Italian Grill
2700 Chapel Hill Road, Douglasville, GA
30135, United States

Hours

Reviews

4.3
2,306 reviews
5 stars
1,416
4 stars
462
3 stars
187
2 stars
98
1 star
143

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers praised the food as delicious and well-prepared, some found certain dishes bland or poorly executed.

Customer Service

The staff received high marks for being friendly, attentive, and accommodating, with several standout servers mentioned by name.

Atmosphere

The restaurant is noted for its clean, inviting ambiance, making it a pleasant dining experience for guests.

Event Experiences

Special events like wine dinners and large group celebrations were highlighted as exceptional, showcasing the restaurant's ability to handle large parties effectively.

Inconsistency

There were reports of inconsistent experiences, with some customers experiencing delays or issues with their orders.
  • WJ
    Willis Jones
    4 days ago
    4.0
    This restaurant is one of my favorites. The food is always vey good and the drinks are on point. It is one of me and my wife’s date night go to. Well I tried for the first time the take one home for $10 and this is what I received. There is no way this is worth $10. The server put it in the bag before I even looked at it. Which I should have taken as a sign to look. I am very disappointed especially after just had spent $130 with tip. So if you get the take one home you better check it before you leave. Happy Eats.
  • MB
    Myron Brown
    5 days ago
    1.0
    Completely disappointed. Ordered from here through Uber eats. Took two hours to get our food only to open the bag and find the entrée we ordered was missing and clearly not marked off on the ticket as being in the bag. Opened the Ceasar salad and there was a leaf in there the size of a cabbage leaf. Clearly it was not cut at all. The food was ice cold (that was probably the fault of the Uber driver) and the quality of the food was well below par. And to top it off, my wife submitted through Uber eats that we were missing $25 worth of our food only to be told we'd be refunded $6. In conclusion, we spent $70 for two sales, one that wasn't even cut properly, four stuffed mushrooms that were barely the size of quarters, two crabcakes that I'm pretty sure were frozen and came from a box and a piece of cake. I will NOT ordered from this place again from any location and I strongly recommend no one else does either. Sad part is that it used to be good.
  • AW
    Ambrosia Williams
    6 days ago
    5.0
    So let's talk about the Cask & Barrel Dinner Carrabas hosted tonight.. This damn thing was absolutely amazing!!! From the beginning Charmaime thr manager greeted us with a beautiful warm welcome and the hat she had on was FIRE!!! This 5 course meal was nothing to play with. From the soup to the wings to the steak and spinach and dessert!! TOP TIER! And I didn't mention the whiskey and bourbon with every meal.. The owner Sean and his wife were utterly amazing!! He made you feel like you've known eachother for decades. If you ever see the Cask & Barrel come across your TL on any SM platform, pay the money amd GO!!! It's a complete VIBE I promise.
  • JM
    Jay Mabrey
    Nov 8, 2025
    3.0
    Dried very small bits of (another patrons’) food on 3 sets of forks and knives neatly bundled in the clean cloth napkins provided to my family members to eat with during our meal. Unacceptable. We ordered 2 appetizers for our family of four. Entrees arrived soon after our apps-(not enough time to enjoy ourselves). Waiter told me “ if we have time, but we really don’t do that” after I asked him if he would remove some of the dirty plates still left on our table from the meal. The table was full of dirty dishes. He left them there, even after bringing the check. It seems as though the servers are poorly trained in this restaurant. Unfortunately, for them, it affects their tip money. Lower your expectations for good service if you are going to eat here.
  • JL
    Joseph Lambert
    Nov 4, 2025
    5.0
    If you don't feel like reading my review let me summarize it. Amazing food and great staff. Definitely worth the visit. My review is below. I recently visited Carrabba’s in Douglasville, and it was a delightful experience. The restaurant was impeccably clean, with comfortable seating and a warm, inviting ambiance that wasn’t too bright. Our server, Kamora, was incredibly friendly and attentive, and she even offered great food recommendations and a refill on our drinks. I had the Chicken Trio, which included Chicken Bryan, Chicken Marsala, and Chicken Rosa. The Chicken Bryan, with its lemon butter and goat cheese, was absolutely amazing. The Chicken Marsala had a rich, flavorful sauce, though the mushrooms could have been a bit more tender. The Chicken Rosa was also delicious and well-seasoned. We also enjoyed the Spicy Sausage Lentil Soup, and the mashed potatoes were a nice side. The bread served with an herb and oil mixture, plus a dash of balsamic vinegar, made for a lovely start to the meal. The sweet tea was perfectly brewed, and the overall atmosphere was welcoming and comfortable. The owner, Sean Cashman, clearly cares deeply about the restaurant and it shows in every dish. Manager Jessica and staff member Cathy were also wonderful, making the experience even more enjoyable. Overall, Carrabba’s in Douglasville is a fantastic spot for Italian cuisine, and I highly recommend it!

Frequently Asked Questions About Carrabba's Italian Grill

What type of cuisine does Carrabba's Italian Grill in Douglasville serve?

Carrabba's Italian Grill offers authentic Italian cuisine for dine-in, carryout, delivery, or catering.

What are the operating hours of Carrabba's Italian Grill in Douglasville?

The restaurant is open Monday to Thursday and Sunday from 11:00 AM to 10:00 PM, and on Friday and Saturday from 11:00 AM to 11:00 PM.