Customers frequently reported slow service, long wait times, and mixed experiences with staff friendliness.
Food Quality
There are numerous complaints about food quality, including overcooked items, incorrect orders, and unsatisfactory presentation.
Cleanliness
Several reviews mentioned unsanitary conditions and a lack of cleanliness in the restaurant.
Staff Attitude
While some customers praised friendly staff, others reported rude behavior and unprofessionalism from employees.
Consistency
Many customers noted inconsistency in food quality and service, with some visits being satisfactory while others were disappointing.
NA
Nasir A.
Oct 27, 2025
5.0
Great people!
TR
Tavio Rojas
Sep 21, 2025
1.0
This is the third time I’ve had to spend 30+ minutes for a blizzard with hardly any customers inside, insane!
KK
Kamya
Sep 17, 2025
1.0
Very disappointed in this location. I have visited other Dairy Queen locations and never had a bad experience until now. For the employees to think they are doing a good job is crazy. The store is filthy and food is barely any good. Very disappointed, please do better . Sadly I do not recommend this location at this time
BH
BJ H
Jul 18, 2025
1.0
The Dairy Queen has crashed. Quality is terrible. This is considered a 3 peace chicken strip box. lol Looks more like a chicken chunk box. Way overcooked and it’s obvious the employees really don’t care about quality and Consistency. The picture explains it all.
AM
Amanda Morgan
Jul 16, 2025
1.0
They took my payment then I sat at the window for about 3 mins before another female opens the window and rudely says pull up rite there and pointed to the curb and closes the window. I got 2 strips meals with curdsin place of fries and when I got my food it looked like it was thrown in the box.
What are the opening hours for Dairy Queen Grill & Chill?
The restaurant is open Monday to Wednesday from 10:30 AM to 9:30 PM, Thursday to Saturday from 10:30 AM to 10:30 PM, and Sunday from 11:00 AM to 9:30 PM. Holiday hours vary, with closures on November 27 and December 25, and modified hours on December 24 and 31.
Does Dairy Queen Grill & Chill have drive-thru and seating available?
Yes, Dairy Queen Grill & Chill offers both drive-thru service and indoor seating, including booster seats and high chairs, making it family-friendly.
Is Dairy Queen Grill & Chill suitable for families with children?
Yes, the location welcomes families and children. It provides family-friendly amenities such as high chairs, booster seats, restrooms, and seating.
How can I order food from Dairy Queen Grill & Chill online?
You can order food for pickup by visiting their online ordering page at https://www.dairyqueen.com/en-us/order/pickup/n/10637/.
Where is Dairy Queen Grill & Chill located?
It is located at 918 S Peterson Ave, Douglas, GA 31533-5264, USA.
Are there any nearby restaurants where I can eat before or after visiting Dairy Queen Grill & Chill?
Yes, nearby restaurants include Firehouse Subs, Taqueria Pancho Villa II, El Potro Mexican Restaurant, Peking House, Kobe Hibachi & Sushi, Zaxby's, Kobe Japanese Hibachi & Sushi, and Jasmine Thai & Sushi, offering a variety of cuisines.
Are there any nearby shops where I can do some quick shopping around Dairy Queen Grill & Chill?
Yes, nearby shopping options include Save A Lot grocery stores, Cost Kutter Grocery Douglas, Family Dollar discount store, Saucony shoe store, Vaquero's western wear, and Simply Scrubs clothing store.
Can I visit nearby beauty or nail salons when I come to Dairy Queen Grill & Chill?
Yes, there are several nearby beauty and nail salons including Le Nails, Luxury Nails, and Organic Nails and Spa where you can get beauty and spa treatments.
Does Dairy Queen Grill & Chill offer any special deals or mobile app benefits?
Yes, you can download the Dairy Queen app for exclusive deals and mobile ordering options with rewards.