Dairy Queen Grill & Chill

4.3
790 reviews
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Business Details

918 S Peterson Ave, Douglas, GA
31533-5264, United States
(912) 384-2167
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
918 S Peterson Ave, Douglas, GA
31533-5264, United States

Hours

Reviews

4.3
790 reviews
5 stars
477
4 stars
178
3 stars
67
2 stars
24
1 star
44

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times and poor service, with many expressing frustration over incorrect orders and unprofessional staff.

Food Quality

There were numerous complaints about the quality of food, including overcooked items, incorrect orders, and unsatisfactory presentation.

Staff Friendliness

Despite service issues, several reviews highlighted friendly and helpful staff members, indicating a positive aspect of customer interactions.

Cleanliness Concerns

Multiple customers noted cleanliness issues within the restaurant, which negatively impacted their overall experience.

Mixed Experiences

While some customers enjoyed their meals and praised the ice cream, many others had disappointing experiences, suggesting inconsistency in service and food quality.
  • NA
    Nasir A.
    Oct 27, 2025
    5.0
    Great people!
  • TR
    Tavio Rojas
    Sep 21, 2025
    1.0
    This is the third time I’ve had to spend 30+ minutes for a blizzard with hardly any customers inside, insane!
  • KK
    Kamya
    Sep 17, 2025
    1.0
    Very disappointed in this location. I have visited other Dairy Queen locations and never had a bad experience until now. For the employees to think they are doing a good job is crazy. The store is filthy and food is barely any good. Very disappointed, please do better . Sadly I do not recommend this location at this time
  • BH
    BJ H
    Jul 18, 2025
    1.0
    The Dairy Queen has crashed. Quality is terrible. This is considered a 3 peace chicken strip box. lol Looks more like a chicken chunk box. Way overcooked and it’s obvious the employees really don’t care about quality and Consistency. The picture explains it all.
  • AM
    Amanda Morgan
    Jul 16, 2025
    1.0
    They took my payment then I sat at the window for about 3 mins before another female opens the window and rudely says pull up rite there and pointed to the curb and closes the window. I got 2 strips meals with curdsin place of fries and when I got my food it looked like it was thrown in the box.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, soft-serve ice cream cones, shakes & malts, and ice cream cakes through DQCakes.com.

What are the opening hours for Dairy Queen Grill & Chill?

The restaurant is open Monday to Wednesday from 10:30 AM to 9:30 PM, Thursday to Saturday from 10:30 AM to 10:30 PM, and Sunday from 11:00 AM to 9:30 PM. Holiday hours vary, with closures on November 27 and December 25, and modified hours on December 24 and 31.