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Dairy Queen Grill & Chill

4.3
(795 reviews)

Business Details

918 S Peterson Ave, Douglas, GA
31533-5264, United States
(912) 384-2167
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
918 S Peterson Ave, Douglas, GA
31533-5264, United States

Hours

Reviews

4.3
795 reviews
5 stars
478
4 stars
178
3 stars
68
2 stars
25
1 star
46

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times and incorrect orders, indicating a lack of efficiency and attention to detail in service.

Food Quality

Numerous reviews highlighted problems with food quality, including overcooked items, incorrect orders, and unsanitary conditions.

Staff Attitude

While some customers praised friendly staff, others noted rude behavior and unprofessionalism, particularly during busy times.

Management Concerns

Several reviews suggested a need for better management and training, as issues with service and food quality seemed to be recurring.
  • JW
    jamirah white
    Feb 21, 2026
    1.0
    ask for a dq cooler & didn’t receive the correct one when asked they said machine down after i paid! -3/10
  • JL
    Janie Lanyi
    Feb 18, 2026
    1.0
    I wasn’t even mad they gave me the wrong food because it was still a burger but while I was taking the setup off I noticed mold on the lettuce, a big chunk too so it’s definitely noticeable. Tried calling them twice to let them know and no one answered. I live 20 minutes away from town, so I wasn’t driving back up there. But I know that lettuce is gonna be reused tomorrow since they won’t answer.
  • AH
    Ava Hancock
    Feb 15, 2026
    3.0
    Burger was dry like it had been cooked awhile ago
  • TT
    Trent Tucker
    Jan 26, 2026
    2.0
    Needs new management
  • NA
    Nasir A.
    Oct 27, 2025
    5.0
    Great people!

Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, soft-serve ice cream cones, shakes & malts, and ice cream cakes through DQCakes.com.

What are the opening hours for Dairy Queen Grill & Chill?

The restaurant is open Monday to Wednesday from 10:30 AM to 9:30 PM, Thursday to Saturday from 10:30 AM to 10:30 PM, and Sunday from 11:00 AM to 9:30 PM. Holiday hours vary, with closures on November 27 and December 25, and modified hours on December 24 and 31.

Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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