Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
4.3
795 reviews
5 stars
478
4 stars
178
3 stars
68
2 stars
25
1 star
46
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported long wait times and incorrect orders, indicating a lack of efficiency and attention to detail in service.
Food Quality
Numerous reviews highlighted problems with food quality, including overcooked items, incorrect orders, and unsanitary conditions.
Staff Attitude
While some customers praised friendly staff, others noted rude behavior and unprofessionalism, particularly during busy times.
Management Concerns
Several reviews suggested a need for better management and training, as issues with service and food quality seemed to be recurring.
JW
jamirah white
Feb 21, 2026
1.0
ask for a dq cooler & didn’t receive the correct one when asked they said machine down after i paid! -3/10
JL
Janie Lanyi
Feb 18, 2026
1.0
I wasn’t even mad they gave me the wrong food because it was still a burger but while I was taking the setup off I noticed mold on the lettuce, a big chunk too so it’s definitely noticeable. Tried calling them twice to let them know and no one answered. I live 20 minutes away from town, so I wasn’t driving back up there. But I know that lettuce is gonna be reused tomorrow since they won’t answer.
What are the opening hours for Dairy Queen Grill & Chill?
The restaurant is open Monday to Wednesday from 10:30 AM to 9:30 PM, Thursday to Saturday from 10:30 AM to 10:30 PM, and Sunday from 11:00 AM to 9:30 PM. Holiday hours vary, with closures on November 27 and December 25, and modified hours on December 24 and 31.
Does Dairy Queen Grill & Chill have drive-thru and seating available?
Yes, Dairy Queen Grill & Chill offers both drive-thru service and indoor seating, including booster seats and high chairs, making it family-friendly.
Is Dairy Queen Grill & Chill suitable for families with children?
Yes, the location welcomes families and children. It provides family-friendly amenities such as high chairs, booster seats, restrooms, and seating.
How can I order food from Dairy Queen Grill & Chill online?
You can order food for pickup by visiting their online ordering page at https://www.dairyqueen.com/en-us/order/pickup/n/10637/.
Where is Dairy Queen Grill & Chill located?
It is located at 918 S Peterson Ave, Douglas, GA 31533-5264, USA.
Are there any nearby restaurants where I can eat before or after visiting Dairy Queen Grill & Chill?
Yes, nearby restaurants include Firehouse Subs, Taqueria Pancho Villa II, El Potro Mexican Restaurant, Peking House, Kobe Hibachi & Sushi, Zaxby's, Kobe Japanese Hibachi & Sushi, and Jasmine Thai & Sushi, offering a variety of cuisines.
Are there any nearby shops where I can do some quick shopping around Dairy Queen Grill & Chill?
Yes, nearby shopping options include Save A Lot grocery stores, Cost Kutter Grocery Douglas, Family Dollar discount store, Saucony shoe store, Vaquero's western wear, and Simply Scrubs clothing store.
Can I visit nearby beauty or nail salons when I come to Dairy Queen Grill & Chill?
Yes, there are several nearby beauty and nail salons including Le Nails, Luxury Nails, and Organic Nails and Spa where you can get beauty and spa treatments.
Does Dairy Queen Grill & Chill offer any special deals or mobile app benefits?
Yes, you can download the Dairy Queen app for exclusive deals and mobile ordering options with rewards.
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Certified March 01, 2026Yext Knowledge Graph
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