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Brand Certified

Arby's

4.0
(622 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1322 South Madison Avenue, Douglas, GA
31533, United States

Hours

Reviews

4.0
622 reviews
5 stars
308
4 stars
166
3 stars
69
2 stars
27
1 star
52

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, but there were complaints about cold and poorly prepared items.

Service Speed

Service speed varied, with some customers experiencing long wait times, especially in the drive-thru.

Staff Friendliness

Many reviews highlighted friendly and helpful staff, particularly mentioning employees like Emily and Jasmine.

Cleanliness

The establishment was noted for being clean, although some customers mentioned that tables needed attention.

Order Accuracy

There were multiple instances of incorrect orders, leading to customer frustration.
  • PC
    Porcia Coates
    2 days ago
    5.0
    I always like getting the fish because it's always fresh and hot. The customer service is always nice and friendly and the atmosphere is always calming and peaceful.
  • JS
    Jerry L Jr. & Tara Steverson
    3 days ago
    5.0
    Excellent food and good service.
  • LH
    Luis Hernandez
    Jan 11, 2026
    5.0
    Fresh quality meals, fast service and friendly staff.
  • TT
    Trent Tucker
    Dec 26, 2025
    3.0
    Establishment has a bad rotten food nasty smell. Eat at own risk
  • JA
    Julie Aho
    Nov 18, 2025
    3.0
    Service was slow. Waited over 10 minutes for my food.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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