Arby's

4.0
620 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1322 South Madison Avenue, Douglas, GA
31533, United States

Hours

Reviews

4.0
620 reviews
5 stars
306
4 stars
166
3 stars
69
2 stars
27
1 star
52

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, particularly in the drive-thru, with wait times exceeding 15 minutes.

Food Quality

While many customers enjoyed the food, there were several complaints about cold or poorly prepared items, including burnt fries and incorrect orders.

Staff Performance

Several reviews highlighted positive experiences with staff, particularly mentioning employees like Emily and Jasmine for their friendly and professional service.

Cleanliness

The establishment was noted for its cleanliness, although some reviews mentioned that tables needed to be cleaned.
  • LH
    Luis Hernandez
    1 day ago
    5.0
    Fresh quality meals, fast service and friendly staff.
  • TT
    Trent Tucker
    Dec 26, 2025
    3.0
    Establishment has a bad rotten food nasty smell. Eat at own risk
  • JA
    Julie Aho
    Nov 18, 2025
    3.0
    Service was slow. Waited over 10 minutes for my food.
  • SP
    Sheryl Parks
    Nov 9, 2025
    4.0
    Steak nugget bowl was very filling and very tender steak. Turkey club was disappointing. Floor was very sticky!
  • EH
    Eliza Harper
    Oct 3, 2025
    5.0
    Edited: Went back this afternoon and was waited on by Emily! The line was pretty long but she kept it moving and was so sweet and professional . Keep her! Sat at the drive thru area for over 10 minutes and said”hello” multiple times. Drove around and they are standing there at the sink. Employee had the headset on.