McDonald's

3.4
1959 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5774 Buford Highway, Doraville, GA
30340, United States

Hours

Reviews

3.4
1,959 reviews
5 stars
742
4 stars
394
3 stars
250
2 stars
131
1 star
442

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.

Operational Hours

Many customers expressed frustration over the location not being open 24 hours as advertised, leading to wasted trips.

Food Quality

Several reviews mentioned issues with food quality, including cold or incorrect orders, and complaints about cleanliness.

Management Issues

Customers noted a lack of effective management, with reports of unprofessional behavior from managers and staff.

Mixed Experiences

While some customers had positive experiences with service and food quality, these were overshadowed by the overall negative feedback.
  • MV
    marco villalobos
    2 days ago
    4.0
    Buenas las papas fritas y el helado de vainilla
  • SC
    Stanley Cook
    Nov 12, 2025
    1.0
    Order a 10 Piece nugget combo and ask for a extra sauce was told there was a charge of 0.25 cents plus the service in this McDonald’s is very slow and inefficient
  • SM
    Sofia Mursal
    Nov 1, 2025
    1.0
    Worst trip to mc.donalds, they called us “lil bro” through the drive thru, made us repeat the reward code multiple times and still didn’t get it, didn’t give us any sauces, the fries were cold; didn’t give us the bacon we asked for, overall horrible customer service, they were all over the place, 10/31
  • VR
    Valeria Rosso
    Oct 29, 2025
    4.0
    My experience this time was very good thanks to the afternoon/night shift supervisor, Ana. I brought up some issues we had with one of the employees and other situations, and she listened with respect and professionalism, assuring me she would take action. I was originally planning to leave a negative review, but her excellent attention completely changed my mind. Ana truly represents the company in the best way, acting exactly as a supervisor should—or even better. I would just like to mention that it’s very important for all employees to wear name tags so customers can identify them, whether to report a problem or to give them well-deserved recognition.
  • DT
    Dawyun Thompson
    Oct 28, 2025
    1.0
    The worst McDonalds I've come across to date. Save your money you will definitely be disappointed and it claims to be 24hrs…it isnt.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 5774 Buford Highway, Doraville, GA?

McDonald's at 5774 Buford Highway is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's provides delivery services available 24/7, including same day and no contact delivery options.