Dunkin'

Reviews

• WS

  Widline Sylvain

  Jan 16, 2026
  2.0
  Today I came to this Dunkin’ for the first time, and it was a horrible experience. The person on the headset was very rude and kept messing up my order. When I pulled up to the window, I thought the service might get better, but unfortunately it got worse. The employee at the drive-through window was extremely rude and unprofessional. She repeatedly kept asking, “Is that all?” in a rushed and dismissive tone, not even giving me a chance to properly verify that my order was correct. I politely asked her to repeat my order before I paid. She rudely said, “You have two bacon, egg, and cheese croissants.” I told her no, it was supposed to be one croissant and one bagel. She replied, “That’s what I said,” which was not true, and continued to have an attitude instead of correcting the mistake. I remained calm and polite, but her rudeness made the entire interaction uncomfortable and unnecessary. Overall, this experience was horrible, and the customer service at this location needs serious improvement. I will not be returning.
• RL

  Rocio Leano

  Dec 31, 2025
  1.0
  TERRIBLE MOST OF THE TIME THE COFFEE IS COLD, TODAY I GET A BAGGEL WITH CREAM CHEESE AND THE BREAD IT WAS LIKE A ROCK I COULDN'T BITE IT MY THEETH ALMOST FALL, WHEN I ASK FOR A CROSSAINT ALWAYS BURN THEY TOASTED TOO MUCH, ONCE MY CROSSAINT SUPPOSED TO BE BACON, EGG AND CHEESE BUT IT ONLY HAD EGG MISSING MY BACON AND CHEESE. TRYING TO GIVE SOME CHANCE BUT IS TOO MUCH SO DISAPPOINTED.
• EM

  Eliza Molina

  Dec 16, 2025
  2.0
  I'm sorry but overall I DO like this franchise. The employees at this location are rude and really do not care about the customer service. One time, one the employees at the drive through has gotten mad at me because I did not park close enough to the window. There was another instance where they have served coffee without sugar even though I requested sugar and cream and I was even served a coffee that the cup was warm but the coffee itself was cold. It had probably been sitting there for awhile.
• GP

  Gary Patton

  Nov 17, 2025
  2.0
  Just spent $33 dollars there for breakfast. All the expensive speciality croissants sandwiches had no flavor except the taste of stale oil. We couldn't tell which kind was which. The hash browns were burnt. I won't be back.
• MR

  Montosh Roy

  Nov 5, 2025
  1.0
  My first thing is how come a espresso shot will be cold..it’s my 3rd time that I called and told them that their coffee or espresso shot is cold even I ordered a hot coffee ..i understand about coffee sometimes but how come a fresh ESPRESSO SHOT

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