Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Terrible service from getho kids running this McDonald's location took me and other 20 cars 40 minutes ago 2am to get a simple meal from this location
MB
Monic Bankston
Apr 4, 2026
2.0
This McDonald's be packed which causes long wait times, the employee's be working,in place and polite, it is just the flow coming in off that busy street at certain time can be crazy and causes uncontrollable wait times they need to make it bigger
BM
Brittany Mac
Mar 31, 2026
1.0
Drive through - The service was trash! The line was ridiculously long, they up charged us for lemonade then proceeded to tell us there was no lemonade. So I asked why are we being charged for it and he got upset to take it off. We ordered 2 #9 meals, one with just cheese and onions, the other regular. The first bag they gave us had hard buns on all 4 burgers with everything on them. They took it back and the second bag had only cheese on the two burgers, no onions. The whole experience was unpleasant. *And there were no identifiers on the sandwiches to tell which one was plain and which was regular.
CR
Chassidy Robinson
Mar 29, 2026
1.0
I had a terrible experience here. The customer service was beyond disappointing — staff completely ignored customers standing at the counter and offered no acknowledgment whatsoever. I waited over 40 minutes just to get one large soda, which is honestly unacceptable. There was no sense of urgency, no communication, and no apology for the delay. It felt like customers were an afterthought. I would not recommend this place if you value your time or basic customer service. The urgency to help people was zero to none but employees had time to has out free food under the table
but not address the orders customers paid for.
TT
Tina
Mar 19, 2026
1.0
Like most McDonald's on this side of town, this is not a dasher friendly restaurant!
The crew is nice and mostly professional, but management, is a nightmare. They have a severe lack of customer service and don't know what it is to be nice.
I'm not sure why dashers are treated so rudely and like a nuisance when we are representing real customers who cannot make it to your restaurant for whatever reason.
Management definitely needs more training.
Whoever the stout woman was managing at 1:30am could definitely benefit from some sensitivity training. I won't be accepting anymore orders or even buying for myself from this location.
What are the operating hours for McDonald's at 3531 Flat Shoals Rd, Decatur, GA?
McDonald's is open 24 hours a day, 7 days a week.
Does this McDonald's location have a drive-thru service and what are its hours?
Yes, this location has a drive-thru that operates 24/7 every day of the week.
What delivery options does McDonald's offer at this location?
They offer delivery including curbside pickup, same day delivery, and no-contact delivery services.
Where can I order McDonald's food online for this location?
You can order online at https://mcdonalds.order.online/business/-5579 or through the McDonald's official app.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does McDonald's offer any rewards or loyalty programs?
Yes, McDonald's offers MyMcDonald's Rewards allowing customers to earn points for free food.
What types of services are available at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What fast food restaurants are located near McDonald's?
Nearby fast food options include KFC, Smoothie King, Rally's, Checkers on Candler Rd., and This is Wings.
Are there any nearby financial services or ATMs near McDonald's?
Yes, nearby financial services include Western Union, Bitcoin of America ATM, and Wells Fargo ATMs.
Which nearby places could I visit for hair or beauty services when visiting McDonald's?
Nearby salons include Mira's Dominican Hair Salon, SoYounique Hair Salon, Amen African Hair Braiding, and Turnin Headz In ATL.
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