Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
1,096 reviews
5 stars
335
4 stars
225
3 stars
173
2 stars
95
1 star
268
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported receiving old, cold, or improperly cooked food, including burnt fries and undercooked burgers.
Customer Service
Many reviews highlighted consistently poor customer service, with staff being rude, inattentive, and unprofessional.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and lack of communication regarding unavailable menu items.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty floors and food debris.
Wait Times
Long wait times at both the drive-thru and inside the restaurant were a common frustration among customers.
- EKEyonna KNov 2, 20251.0They have been using old grease for the past 3 months I live this so I go often and you can smell it the food taste burnt and the costumer service is horrible
- D9Doom5528 9Oct 10, 20252.0Got a portion of our order wrong, and is selling expired tea. Do not get tea from this location!
- AMAnnMarie MotenOct 3, 20251.0No matter the time of day I go, their hamburger meet is ALWAYS old & should be trashed. I got nuggets & they tried to charge me for the mystery sauce.
- JTJaneyiah ThompsonSep 15, 20251.0He literally smoking by the entrance and he work there is he cool? He literally put it out for later
- RBRia BrownSep 10, 20251.0Yall should really just close at 10 if the drive through takes 30+ mins to get through. It’s ridiculous and it’s everytime you come here at night. Do yall want me to come help cause if yall need it post some for hire signs outside . It’s fast food not red lobster
Frequently Asked Questions About Wendy's
Is Flat Shoals Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Decatur, GA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Decatur, GA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (770) 987-0100.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Flat Shoals Wendy’s serve breakfast?
Yes, this Wendy’s location in Decatur, GA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 4965 Flat Shoals Parkway in Decatur, GA currently open?
Yes! This Wendy's location is open and committed to serving quality food every day through dine-in, drive-thru, and delivery where available.
What are the drive-thru hours for this Wendy's location?
The drive-thru is open Monday to Thursday from 7:00 AM to 1:00 AM, Friday from 7:00 AM to 2:00 AM, Saturday from 8:00 AM to 2:00 AM, and Sunday from 8:00 AM to 1:00 AM.
Does this Wendy's serve breakfast?
Yes, this Wendy's in Decatur, GA serves breakfast with options like breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food online or via an app?
Yes, you can order through the Wendy's mobile app or the website at https://order.wendys.com. They also provide Apple quick links for easy access.
What payment methods are accepted at this Wendy's location?
They accept American Express, Cash, Discover, Mastercard, and Visa at this location.
Is there a drive-thru available at this Wendy's?
Yes, this Wendy's location offers a drive-thru service with extended hours.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info is available on the Wendy's menu website, mobile app, and in-restaurant nutrition posters. You can also check details as you customize your order online.
What other amenities are available near Wendy’s at Flat Shoals Parkway?
Near Wendy’s, you can visit Primetime Barbershops and Prime Time Barbershop for grooming, Kroger Fuel Center for fuel and convenience, and Starbucks for coffee and drinks.
Are there other dining options near Wendy's at Flat Shoals Parkway?
Nearby dining options include Little Caesars Pizza, Wingstop for chicken, Mamas Caribbean Grill, Pesos Mexican Cantina, and The Spot Sports Bar and Grill.
How can nearby places help meplan my visit to Wendy’s?
If visiting Wendy’s, you can combine your trip with services like haircuts at Stylez By KeishaB. or Chan Bay Nail Spa, or enjoy entertainment and drinks at Dugans sports bar nearby.